Selfridges offers an amazing returns policy for the UK citizens. According to Selfridges returns policy, you must return any unwanted goods within 28 days, provided your goods are in immaculate condition. Moreover, all the tags and labels must be intact and the products must be in their original packaging.

If you want to exchange your online order then you have to exchange the product in any of the Selfridges store as Selfridges don’t offer exchanges via post. Almost a majority of the products are eligible for a return or exchange but the returning products must conform to the returns conditions stated above.

You can return your online order for a refund by complimentary courier service or by post. For sending your return parcel by courier or post, log in to the returns portal and complete the online return process. Then create and get your return label. If you don’t have a printer at home, then download the QR code and the Royal Mail staff will print a label for you at their location.

After processing the online return, repack your goods in their original packaging and head towards the courier or nearby Royal Mail location. Send your parcel to Selfridges and keep the postage proof until you get the refund amount.

Once your return package arrives at the Selfridges warehouse then you will be notified via email and after the email, your refund will be processed within 14 days as per your original payment method.

It is pertinent to note that products of a few brands like Christian Louboutin and some other fine jewelry boutiques have specific return instructions. You have to return these products according to the specific instructions. You can find these special return instructions on the return page of the Selfridges website.

Moreover, some products like personalized goods and perishable products can’t be returned or exchanged. Similarly, products having protective seals or strips must be returned or exchanged with intact seals or strips. Finally, the following products are considered final sale as they can’t be returned or exchanged.

• Newspapers, periodicals or magazines
• Event tickets
• Hampers
• Face coverings
• Food and drink
• Flowers
• Opened CDs, DVDs or computer games
• Beauty items, including toiletries and cosmetics
• Underwear and hosiery
• E-vouchers and gift cards
• Headphones that have been opened, tested or partially used
• Wearable tech (i.e. gaming vests/accessories or music player glasses) unless sent back with intact hygiene seals

About Selfridges

Selfridges is chain of retail stores that offers diverse products to the UK populace. Besides UK, the retail store also ships its products to international destinations. In addition to physical stores, the retail store also operates e-commerce website and therefore, people can order for their favorite products online.

Selfridges offers a range of products like in-house cinema, restaurants and bars, skate bowl and extraordinary cultural program and a huge product catalog from innovative new brands. Following are some of the popular products of Selfridges.

• Men, Women, and Kids Clothing
• Cosmetics & Makeup
• Body & Wellbeing Products
• Food
• Fragrances
• Gifts
• Footwear
• Bags
• Home & Tech Goods
• Jewelry & Watches

How to return Products to Selfridges

If you want to return any product to Selfridges, then complete the online return process by logging in to the returns portal. Then repack the goods and send back your parcel to Selfridges. Once your return package gets to the warehouse, you’ll get an email. And you’ll get a full refund as per your original payment method within 14 days. For more information about Selfridges returns policy, click on this link, https://www.selfridges.com/GB/en/features/info/returns/