Puma offers a free returns policy for its UK customers. According to the Puma returns policy, you can return the unwanted Puma product within 30 days of delivery date. Unfortunately, you can’t exchange an online order and the only way to have a replacement is to return your unwanted item and place a new order on the online Puma store.
A majority of the products are eligible for return but you must return them in a perfect and resalable condition. When trying your new shoes, use an indoor carpeted surface so that your shoes don’t develop any mark. For returning your product purchased from online Puma store, just fill out your returns note and securely repack your product. Then keep the return note inside your parcel and paste the return label to the outer side of your parcel.
The return label comes with your order. If you lost the label then you can create another one by visiting Evri website. Visit the Evri website and locate Puma brand. Then fill out the form and print your label. If you don’t have printer at home then go for the QR option and at the Evri drop-off location, they will print the label for you.
Take your return parcel to your nearest Evri drop-off location and send it to Puma. It is advised to keep the postage proof safe until you get your refund amount. After your product arrives at the Puma facility, they will process your refund within 14 days of receiving your product. They will carry out quality checks / inspection at their facility and will then reimburse your refund amount.
About Puma
Puma was established in 1948 and it is a multinational German business corporation. The German corporation offers sportwear and it is the third largest sportwear company in the world. Puma has presence almost in every country of the globe as it ships its products to numerous international destinations.
Like offering its products in other countries, Puma’s products are also available in the UK. In fact, Puma is one of the UK’s most popular shopping destinations vis-a-vis sportwear and casual wear niches. The multinational company employs approximately 20,000 individuals and in 2022 only, the company has registered an astounding 8.465 billion Euros in sale. Following are some of the most popular products of this mutilnational giant.
- Sportswear for Men, Women, & Kids
- Footwear for Men, Women, & Kids
- Football Equipment & Products
- Running Accessories & Products
- Gym & Training Products
- Motorsport Products
- Basketball Products
- Hiking Products
- Golf Products
- Handball Products
- Swimwear
- Esport Stuff
How to return Products to Puma
If you want to return your unwanted product to Puma then simply fill out the return note. Then repack your product and place the return note inside the return package. Paste the return label to the outer side of your return parcel and send it to Puma via Evri Parcelshop.
When your package arrives back at the Puma facility, your refund will be processed within 14 days. Your refund will appear in your account within this timeframe. For more information about Puma returns policy, click on this link, https://uk.puma.com/uk/en/help/return-policy