Light in the Box offers an exciting returns policy for UK shoppers. According to Light in the Box returns policy, you can return goods within 7 days of receiving the product. However, you can return women’s cases & covers with 14 days of receiving the product. The return process is simple and most of the products are eligible for a return. However, the following products can’t be returned.
- Customized Products
- Swimwear, Bodysuits, Shapewear, Corsets, Bandana, Underwear & Socks
- Party Accessories & Jewelry
- Pants & Jackets and Ice-Skating Dresses
- Soiled / Washed / Worn out Products
- Light bulbs, Indoor & Outdoor Lighting
- Wall Lights, Ceiling and Pendant Lights
- Lamps, Lamps Shades & Chandeliers
- Wall Art & Oil Paintings
- Bath fixtures & Bath Accessories
- Car Electronics
- Computers, Laptops, & Tablets
- Cameras
- 3D Printers & Supplies
- Cosplay & Costumes
- Clearance Items
- Disposable Supplies
- Face Masks
- Hair Care Products
- Grooming / Personal Care Products
For returning your goods, visit the official website of Light in the Box and raise a ‘Return or Exchange’ ticket with customer support team of Light in the Box. For submitting the ticket, click the ‘order received’ button and then raise the ticket. They will guide you and give you the return address.
After getting the return address, repack the goods and send them to Light in the Box via any recorded mail service. It is to note that all the returning items must be in a brand new condition and in their original packing with all tags intact. Once your return parcel arrives at the Light in the Box warehouse, your goods will be inspected for quality. After approval, your refund amount will be credited to your Light in the Box Credit Account.
You can either use it for more shopping or can transfer the credit to your original card / payment wallet. It is worth mentioning that the customer will pay the return shipping charges and associated taxes. Moreover, original shipping fee and insurance are non-refundable.
About Light in the Box
Light in the Box Holding Company Ltd, or just “Light in the Box,” is a Chinese online store that does business in more than 200 countries and regions around the world. It also ships its products to the UK. The international ecommerce website of Light in the Box is available in 36 different languages.
Customers can purchase a range different of products from the website. Light in the Box is one of the most popular online stores in the world because of its varied and quality products. Following are some of the well-known products of this particular Chinese business.
- Apparel Products
- Sports & Outdoor
- Bags & Accessories
- Footwear
- Home & Gardening Products
- Phone & Accessories
- Baby & Kids Products
- Beauty and Personal Care Items
- Lights & Lighting
- Toys & Hobbies
- Consumer Electronics
- Computers & Laptops
- Printers
How to Return Products to Light in the Box
If you want to return unwanted goods to Light in the Box, you must send it back within 7 days of the receipt date. Just visit the Light in the Box website and submit your return or exchange ticket.
Then send your return parcel back using a tracked carrier service. After your package arrives at the warehouse, Light in the Box will process your refund. For more information about Light in the Box returns policy, click on this link https://www.lightinthebox.com/nh/Return-Policy.html
Quick FAQs About Light in the Box Returns
What is Light in the Box returns policy for the UK?
According to Light in the Box returns policy, you can return goods within 7 days of receiving the product. However, you can return women’s cases & covers with 14 days of receiving the product. For more information about Light in the Box UK returns, please refer to the concerned section above.
How do I return a product to Light in the Box?
If you want to return unwanted goods to Light in the Box, you must send it back within 7 days of the receipt date. Just visit the Light in the Box website and submit your return or exchange ticket with the customer support team of the company. And follow the instructions for sending back your return parcel.
Does Light in the Box accept returns?
Yes, Light in the Box accepts returns. But you must return goods in unused condition within 7 days of the receipt date. Moreover, you must fulfill all the return conditions laid down in the return policy of the company.