FARFETCH offers a free returns policy for UK customers. According to FARFETCH returns policy, you can return a majority of the products to FARFETCH within 14 days of the delivery date. But the returning items must be in an unused and resaleable condition. Besides, all tags must be intact and you can also cancel an entire order within 14 days. But before cancellation, you must inform customer support of the fashion and lifestyle retailer.

Though you can return a majority of the products but the following items are considered final sales and can’t be refunded.

• Face Masks
• Customized Products unless Faulty
• Beauty & Cosmetics (if opened)
• Sale Items
• Hosiery, Lingerie & Underwear (if the hygiene seal is opened)
• Nail Polish & Remover
• Fragrances & Aerosols
• Soiled and Used Products

For receiving your refund, you must send back all the items in immaculate condition with all original tags and in their original packaging. Moreover, shoes must be tried indoors and returned along with the dust bags.

For initiating the return process, log in to your FARFETCH account and go to the order & return section. Now, select the products you want to return and choose a return reason. Then choose your return method.

You can either book a returns collection or can take your return package to your nearest drop-off location. Both of these return methods are free. In addition to these two return methods, you can also select the in-store return option. After selecting your return method, now you can prepare your return package.

Put all the items in the original packaging and fill out the return note that comes with your order. After filling out the form, affix it on the outside of your package and either take to the drop-off location or hand it over to the courier. You must also hand over Waybill Doc and take note of the Waybill Number for tracking your return package in real-time.

After your return parcel arrives at the warehouse, your returning goods will be inspected and if found eligible for a refund then your refund will be processed within 14 days. The refund amount will correspond to the full value of the returned product excluding any delivery charges.

If you have paid for your order via cryptocurrency then your refund will be processed by TripleA in the original cryptocurrency at the current exchange rate. For receiving your refund amount in cryptocurrency, TripleA needs the following information from you. You can email them the following details.

• Full Name
• National ID, Passport, or Business Registration Number
• Country of Residence
• Crypto Address to receive your refund

About FARFETCH

FARFETCH Limited or popularly known as FARFETCH was founded in 2007 and launched in 2008 as an e-commerce marketplace for luxury boutiques. Now, the luxury fashion and lifestyle retailer. Now, this e-commerce marketplace does business in more than 190 countries of the world.

The online fashion and lifestyle store is one of the UK’s most popular shopping destinations that source quality products from over 1,400 of the world’s best brands, boutiques, and department stores. Following are some of the popular products of FARFETCH.

• Men Apparel
• Women Apparel
• Kids wear
• Beauty and Cosmetics
• Fragrances
• Accessories
• Footwear
• Jewelry Products

How to return Products to FARFETCH

If you want to return a product to FARFETCH, then you have to complete the online returns procedure by visiting the the FARFETCH website. Then repack your goods and send the package with the return label. When your package arrives at FARFETCH, your refund will be processed using the same method that you used for placing the order. For more information about FARFETCH returns policy, visit this link, https://www.farfetch.com/uk/returns-and-refunds/

Quick FAQs About FARTECH Returns

What is the FARFETCH Returns Policy for the UK?

According to FARFETCH returns policy, you can return a majority of the products to FARFETCH within 14 days of the delivery date. But the returning items must be in unused and resaleable condition. Besides, all tags must be intact and you can also cancel an entire order within 14 days. For more information about FARFETCH UK returns, please refer to the concerned section above.

How to return an item to FARFETCH?

If you want to return a product to FARFETCH, then you have to complete the online returns procedure by visiting FARFETCH website. Then repack your goods and send the package with the return label.

How I can get a new FARFETCH return form?

If you have lost your return form then you can create a new return form by visiting the FARFETCH website.

Does FARFETCH charge for returns?

No, FARFETCH doesn’t charge for returns. Even you don’t need to pay the return shipping charges.

How can I contact FARFETCH Customer Care Team?

You can contact FARFETCH Customer Care Team by dialing this telephone number +44(0)20 3962 2362.