Harrods offer an exciting returns policy for UK as well as international consumers. According to Harrods returns policy, you can return any unwanted items within 14 days of the delivery date. As per policy, most of the items can be returned, but you have to send them back in their original packaging with all of the tags intact. Moreover, products bought online can only be returned for a refund as they can’t be exchanged.

You can return a majority of the products but the returning product must be unused. If you want to return something you bought from the Harrods website, then visit your Harrods account (if you haven’t any account then visit return page of the website). Here you have to provide your order number and select the items, you intend to return. After completing the online return formalities, repack your goods securely and attach the prepaid return label to the front side of your return parcel.

Now, either take your return parcel to your nearest DHL drop-off location or book a complimentary home pick-up service. For booking home collection service, you have to opt for the service while completing the online return procedure. This home pick up service is completely free of cost.

Besides these two options, you can also return your package in any of H beauty stores or in Harrods Knightsbridge Store. Moreover, you can also return your click and collect order at any of the click and collect locations across the UK.

Similarly, if you want to return your in-store purchases then visit the store with the goods and valid proof of purchase within 14 days of the delivery date. The store staff will process your return. In both in-store and postal return, your goods will be inspected and after the approval, will be processed within 7 working days. Usually, your refund amount will appear in your account within 10 working days.

About Harrods

Charles Henry Harrod founded Harrods in 1849. Harrods is known as one of the famous department store in the world. Now, the state of Qatar owns this popular department store.

The store is located in Knightsbridge, London, England and occupies a five-acre area and has 330 departments. Besides physical store, you can also place an order via its website. The department store sells a range of products but following are some of its popular products.

• Apparel Products
• Footwear
• Bags & Lifestyle Accessories
• Jewelry & Watches
• Kids’ Products
• Beauty & Cosmetics
• Home & Furniture
• Food
• Gifts

How to return Products to Harrods

If you want to return any unwanted item to Harrods, then you have to initiate the online return process by visiting the website’s return page or loging in to your Harrods account. Then send the return package back to the department store via DHL.

Once your package arrives at the Harrods warehouse, your refund amount will be credited to your bank account within 10 business days. And if you have received a damaged, faulty, or wrong item then contact customer service team of the department store and they will guide you about the return procedure of your damaged, faulty, wrong item. For more information about ALDO returns policy, click on this link https://www.harrods.com/en-gb/faqs/returns?icid=footer_shopping-online_returns

Quick FAQs About Harrods Returns

What is Harrods returns policy for the UK?

According to Harrods returns policy, you can return any unwanted items within 14 days of the delivery date. As per policy, most of the items can be returned, but you have to send them back in their original packaging with all of the tags intact. For more information about Harrods UK returns, please refer to the concerned section above.

How do I return an online item to Harrods?

If you want to return any unwanted item to Harrods, then you have to initiate the online return process by visiting the website’s return page or loging in to your Harrods account. Then send the return package back to the department store via DHL.

Is there any return fee for Harrods?

No, Harrods return is completely free as the department store doesn’t deduct any return processing fee. But the department store will not refund the original delivery charges and will only reimburse full value of the returned product. Moreover, if you have paid any duties at your delivery destination then also such charges are non-refundable.

How long is Harrods returns policy?

You can return your online goods for a refund within 14 days of the delivery date. Moreover, you will receive your refund amount within 10 business days after the arrival of your return parcel at Harrods warehouse.

Can I get a new Harrods returns label?

If you have lost your original returns label then you can get a new Harrods returns label. For getting a new returns label, sign into your Harrods account and select ‘Orders & Returns’. Then select ‘Return details’ on the order you are returning. Here you will see the returns label. Now just print your new label.