H.Samuel offers free returns policy for its UK customers. Even you will not need to pay your return shipping charges as the Jewelry chain offers free return post labels. However, your returning goods must be unused and in original presentation boxes. You can return your unwanted goods within 30 days of the purchase. As per H.Samuel returns policy, you can return your online purchases in any of the H.Samuel stores or via post.
After 30 days, H.Samuel will not refund or exchange the goods. In addition, the following items can’t be refunded or exchanged.
- Customized Products
- Pierced Jewelry, if the seals are open
- Items without their original presentation boxes
For returning your products in the store, repack your unwanted products in their original presentation boxes and then take them to any of the H.Samuel stores along with the original order despatch note and payment card. And the store staff will refund your amount. You can also exchange your products in the store. Unfortunately, in-store refunds are not available in Eire or the Channel Islands.
If you want to return your online shopping via post, then you have to visit the Royal Mail website for creating your returns label. You will also get the returns label via email. After getting the label, print it and attach it to your return package. Also, include your original or a copy of your order despatch note in your parcel. In addition, you need to highlight the returning items on your despatch note. Finally, send the parcel to H.Samuel via Royal Mail.
The store refunds or exchanges are instant while you have to wait for 10 days for getting your refund amount in your account.
About H.Samuel
H.Samuel is a UK-based mass jewelry chain that also operated in Ireland. The headquarters of the chain is in Imperial Place 3, Maxwell Road, Borehamwood, UK. It was founded in 1862 and is now a part of Signet Group of Jewelry retailers.
At present, H.Samuel has more than 300 stores in the UK besides an online store. The Jewelry chain has a range of products and the following are some of its popular products.
- Rings and Bracelets
- Watches
- Gold Jewelry
- Silver Jewelry
- Mixed Jewelry
- Diamond Rings
- Engagement Rings
- Wedding Rings
- Gemstones
How to return something to H.Samuel
You can return your unwanted items bought from H.Samuel’s website in any of the H.Samuel stores or can send them to the jewelry chain via post. If you want to return the items in a store, then repack the items in original presentation boxes and take them to your nearest H. Samuel Store along with the order despatch note and payment card. The store staff will instantly process your refund.
And for returning your online shopping to the jewelry chain, repack the goods securely in their original packaging and send them to the brand via Royal Mail along with the order despatch note. After the arrival of your package at the warehouse, you will get the refund within 10 days. For more information about H.Samuel returns policy, click on the link. https://www.hsamuel.co.uk/returns/
