Footway offers free returns policy for its UK customers. As per Footway returns policy, you can return your unwanted shoes with 365 days of the purchase. Every product must be returned to Footway via post. And your returning products must be unused and in original packaging.
After 365 days, no item is expected for refund. Also, there will be no exchanges but you may place a new order. Footway is a popular footwear-only brand that assorts shoes from nearly 600 fashion and lifestyle brands for you. Therefore, products of Footway include only footwear for men, women, and kids, and some shoe brushes, etc.
For returning your unwanted shoes, repack your goods in original packaging and fill in the return label. The return label comes with your order and if you are missing the label then you can also download it from the Footway website. After attaching the label with the parcel, post it to the retailer either via DHL or UPS.
Footway will send you an email notification when your refund is processed. And you will get your full refund amount within one week of the arrival of your shoes at the warehouse. All the returning shoes must be unused and with no prominent dirt marks.
About Footway
Footway is a footwear-only brand that sells shoes from around 600 footwear and fashion brand on its website. There are more than 30,000 shoes in its product catalog. Footway assorts trendy shoes for men, women, and kids.
Products of Footway include sneakers, boots, trainers, ankle boots, heels, slippers, and a range of other footwear. In addition, you can also buy gifts from the website. Some of the popular brands that are associated with Footway are Nike, Puma, Reebok, UGG, Adidas, and the like.
How to return something to Footway
You can return your shoes or gifts to Footway via post only. For returning the unwanted shoes, repack them in original packaging with all tags attached. Then fill the return label and attach it to the package. Now, take them to your nearest DHL or UPS location and post them. Remember to retain the postage proof until the refund amount appears in your account.
After the arrival of your package at the Footway warehouse, you will be notified via email. And after refund processing by the retailer, your refund will appear in your account within one week. For more information about Footway returns policy, click on the link. https://www.footway.com/gb/faq