eSpares offers a considerate returns policy for UK customers. According to the eSpares returns policy, you can return anytime except shaver parts within 14 days of delivery. But you must return the goods in a resaleable condition and in their original packaging. If you have lost the original packing then better not to send your items as eSpares will not reimburse your refund amount.
If you have received any faulty item then contact the customer support team of eSpares and return the item as you received it within 14 days of the delivery.
For returning an item, sign in to your eSpares account and choose the order you want to return. Then click “return item” and finish the return process online. After that, you’ll get a return number via email. Print out your return number and repack your returning goods in a jiffy pack or any suitable packaging.
Now, enclose your printed returns number in your return parcel and send it to eSpares. If you don’t have a printer then write your returns number on your original delivery note and place it into your return parcel. Your return parcel must arrive at eSpares within 14 days of receiving your return number.
The customer is responsible for the return shipping charges while if you are returning a faulty item then eSpares will pay your return shipping charges – they will send you a pre-paid returns label.
After the arrival of your return parcel at the eSpares warehouse then you will receive your refund within 14 days as per your original payment method.
About eSpares
Household goods are an integral part of modern homes. But when such home appliances malfunction, then we face a lot of trouble. But thanks to spare part companies like eSpares that have made our lives much easier.
eSpares is one of the leading spare parts retailers in the UK. The retail company has a wide range of home and garden appliances and spare parts. In the catalogue of more than a million spares, you can easily find any spare part for your home or garden appliance. In addition to a large collection of spare parts, the official site of eSpares has an informative blog that teaches its customers how to take care of their electrical appliances and the site’s “How-to” videos section has over 800 appliance repair videos.
The retail company sources its spare parts and products from over 500 brands. Following are some of the popular products of eSpares.
- Kitchen Appliances
- Washers & Dryers
- Vacuums & Floorcare
- Garden Products
- Cleaning Products
- Sound & Vision Products
- Home & Office Products
How to return Products to eSpares
If you want to return a product to eSpares, then you have to sign into your eSpares account and finish the online return process. When you’re done, you’ll get a return number and a return label. Now, print your returns number and return label and repack your returned items in their original packaging. Finally, send your goods to the company at the following address.
eSpares Ltd, Medco House
Bordesley Green Road, Birmingham, B9 4UA
After your return parcel arrives at the warehouse, your refund will be processed as per your original payment method. For more information about eSpares returns policy, visit this link, https://www.espares.co.uk/returns
Quick FAQs About eSpares Returns
What is eSpares Returns Policy for the UK?
According to the eSpares returns policy, you can return anytime except shaver parts within 14 days of delivery. But you must return the goods in a resaleable condition and in their original packaging. If you have lost the original packing then better not to send your items as eSpares will not reimburse your refund amount. For more information about eSpares UK returns, please refer to the concerned section above.
How to return an item to eSpares?
If you want to return a product to eSpares, then you have to sign into your eSpares account and finish the online return process. When you’re done, you’ll get a return number and a return label. Now, print your returns number and return label and repack your returned items in their original packaging. Finally, send your goods to the retail company.
What is eSpares Return Address?
Following is the return address of eSpares.
eSpares Ltd, Medco House
Bordesley Green Road, Birmingham, B9 4UA
Does eSpares do free returns?
Yes, eSpares do free returns as the retail company doesn’t charge any return processing fee but you must pay the return shipping charges. But if you are returning a faulty item then the company will pay for your return shipping fee.