Dr Martens Returns Policy

Dr Martens offers a considerate returns policy for UK shoppers. According to Dr Martens returns policy, you can return any item but it must be in its original packaging with all tags intact. In case, you want to exchange your shoes or a clothing item then you have to place another order and return the unwanted item for a refund.

Moreover, you must try shoes indoors as shoes with dirt or any other obvious marks can’t be returned or exchanged. Online orders must be returned via post while in-store purchases must be returned or exchanged in the store only.

If you want to return your Dr Marten online order then fill out the returns form that comes with your order. After filling out the form, repack your goods and place the returns form in it. Now, create your free pre-paid returns label on the website. You can create either a Royal Mail returns label or Collect Plus returns label. Finally, affix the returns label to the outside of your return package and send your return parcel either via Royal Mail or Collect Plus.

Once your parcel arrives at the warehouse, your goods will be inspected and after the approval, you will receive your refund amount as per your original payment method within 14 days.

About Dr Martens

Dr Martens is a well-known footwear store in the UK that sells affordable shoes. The company started its shoe production in 1947 but it was at the beginning of the 1960s when Dr Martens became a recognizable brand across the country.

Logo of Dr Martens - the popular footwear store

The company has become one of the UK’s most popular footwear brands. In addition, Dr Marten also ships its affordable footwear products to international destinations. Following are some of the popular products of Dr Martens.

  • Boots & Shoes
  • Vegan Footwear
  • Bags & Accessories
  • Socks
  • Shoe care products 

How to return Products to Dr Martens

If you want to return any unwanted product to Dr Marten, then you must fill out the returns form and then send the parcel back either via Royal Mail or Collect Plus. It is to note that the item must be unworn and in a re-saleable condition.

Once your package gets to Dr Martens warehouse, your refund will be processed within 14 days as per your original payment method. For more information about Dr Martens returns policy, visit this link, https://www.drmartens.com/uk/en_gb/returns

Quick FAQs About Dr Martens Returns

What is Dr Martens returns policy for the UK?

According to Dr Martens returns policy, you can return any item but it must be in its original packaging with all tags intact. In case, you want to exchange your shoes or a clothing item then you have to place another order and return the unwanted item for a refund. For more information about Dr Martens UK returns, please refer to the concerned section above.

How does long Dr Martens take to refund your amount?

After the arrival of your products at the Dr Martens warehouse, normally 14 days are needed for crediting your refund amount.

Can I get a new Dr Martens returns form?

Generally, a returns form comes with your order. But if you have lost your returns form then you can create a new return form by visiting the Dr Martens website.

How to return an online order to Dr Martens?

If you want to return any unwanted product to Dr Marten, then you must fill out the returns form and then send the parcel back either via Royal Mail or Collect Plus.

What is Dr Martens return address?

Dr Martens returns address is the Returns department, 60 Scalley Way, Raunds, NN9 6RJ.

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