Gucci offers an exciting returns policy for UK citizens. According to Gucci returns policy, a majority of the products bought online or in-store can be returned for a refund or an exchange within 30 days of the delivery. You can either return your online purchases to Gucci by post or to the selected Gucci stores while in-store purchases can only be returned in the selected stores.

The returning items must be in perfect resaleable condition with all tags attached. Moreover, the following items can’t be returned or exchanged.

• Customized Goods
• Altered Products
• Used/Damaged items
• Tights, Lingerie, & Swimwear (if hygiene seals are broken)

If you want to return any unwanted item to Gucci, then you have to start the online return formalities by visiting your Gucci account. After the delivery date, the return option will be active for the next 30 days on your order page. Just visit your order page and click the items, you wish to return.

Once you have finished the online return process and your request for a return has been approved, you will get your pre-paid return label via email by the courier (you must create your DHL return label by visiting the DHL website. After receiving the return label, print it out. After that, carefully repack your return items and send them to Gucci via DHL.

After receipt of your return parcel at the warehouse, your return will be processed within 14 working days. Your return will be processed as per your original payment method and after your return has been processed, Gucci will send you an email.

Alternatively, you can also return your online Gucci purchases to any of the selected Gucci stores. For an in-store return, you should bring your unwanted products to the store in their original packaging. Also, bring valid proof of purchase and the client present in the store will be happy to assist you with processing your return.

And if you want to replace your item then you can also order an exchange within 30 days of the delivery date. For initiating an exchange, you have to contact Gucci Client Advisor. After your exchange has been approved, you will receive your prepaid return label via email.

After receiving the label, repack your unwanted items securely along with all the associated accessories and the cotton tote bag, instruction booklet, labels, and return tag. Now, attach the label to the outside of your return package and arrange pickup by contacting the carrier directly at the number located on the return request email. Once your return parcel is received at the Gucci warehouse then your exchange will be processed within 14 business days.

About Gucci

Gucci is one of the world’s most well-known fashion brands. It was founded in 1921 in Italy, and now it does business in almost every country and region of the world. Like other international destinations, Gucci also operates in the UK.

In the UK, Gucci owns many physical stores as well as an interactive e-commerce website where anyone can buy. Likewise its popularity in other countries, Gucci is also one of the most popular fashion brands in the UK, and the following are some of the popular products of Gucci.

• Apparel
• Footwear
• Bags & Purses
• Children Products
• Beauty & Fragrances
• Jewelry Items
• Décor Items
• Watches & Lifestyle Accessories

How to return Products to Gucci

For returning or exchanging your online purchases then you must first finish the online returns process. After you get online approval, carefully pack your package and stick your pre-paid DHL returns label on it. After that, you can post your return parcel to Gucci via DHL. You can either take the parcel to your nearest DHL location or can ask for a home collection service. When your return package arrives at Gucci’s warehouse, you’ll get an email. And after the email, your return will be processed within 14 working days.

You can also exchange your product within 30 days of the delivery. But it must be noted that online purchases can be returned either via post or in any of the selected Gucci stores. But the in-store purchases can only be returned in the selected Gucci stores only. For more information about Gucci returns policy, visit this link, https://www.gucci.com/uk/en_gb/st/faq#returns-and-exchanges

Quick FAQs About Gucci Returns

What is Gucci returns policy for the UK?

According to Gucci returns policy, a majority of the products bought online or in-store can be returned for a refund or an exchange within 30 days of the delivery. You can either return your online purchases to Gucci by post or to the selected Gucci stores. For more information about Gucci UK returns, please refer to the concerned section above.

How do I return my bag to Gucci?

If you want to return or exchange your Gucci bag or any other unwanted item that you bought from Gucci.com then you must first finish the online returns process. After you get online approval, carefully pack your package and stick your pre-paid DHL returns label on it. After that, you can post your return parcel to Gucci via DHL.

Can I return Gucci.com products in any of the Gucci Stores?

Yes, you can return or exchange a product bought from Gucci.com in any of the selected Gucci Stores. You can also return your online purchases via post.

Does Gucci do free returns? Yes, Gucci returns are free as the fashion brand doesn’t deduct any return processing fee. But additional fees for Saturday delivery are non-refundable.