Crocs offers a considerate returns policy for UK customers but the customer must pay return shipping charges. According to Crocs returns policy, you can return any unwanted item within 90 days of the delivery date. But you must return the products in unused condition.

You can return a majority of the products but if you want to return your shoes or sandals then don’t try them on outside. Shoes with dirt or any other obvious marks can’t be returned or exchanged. Moreover, you can’t return customized products and face masks.

You can return products shopped from Crocs’ website via post only. For initiating a Crocs return, visit Crocs’ website and enter the order number and email address you used for placing the order. You will receive an email from Crocs within an hour.

The email will contain your returns instructions and a link to your prepaid Royal Mail returns label. Follow the returns instructions and print your returns label. After completing the online returns procedure, repack your returning goods and stick the pre-paid returns label to the outside of the return parcel.

Finally, take your return package to your nearest post office and post it off to Crocs. Once your return package arrives at the Crocs warehouse, your refund will be processed within 10 business days.

About Crocs

Crocs was founded in 2002, and it now does business in more than 85 countries, including the UK. Crocs is considered one of the 10 largest non-athletic footwear brands in the world. Annual sales of the brand are more than 2.3 billion US dollars.

Crocs is also one of the UK’s most popular footwear brands and the following are some of its famous products.

• Clogs
• Boots & Slippers
• Sandals & Slides
• Jibbitz
• Socks

How to return Products to Crocs

If you want to return something to Crocs, go to its website and complete the online returns procedure. Then, receive and print your returns label and send the package back to Crocs via Royal Mail. Remember that the items must be in a re-saleable condition.

After your package arrives at the Crocs’ warehouse, your refund will be processed within 10 working days, but you’ll likely get it much sooner. For more information about Crocs returns policy, click on this link, https://www.crocs.co.uk/customer-service/faqs.html#return-request

Quick FAQs about Crocs Returns

What is Crocs returns policy for the UK?

According to Crocs returns policy, you can return any unwanted item within 90 days of the delivery date. But you must return the products in unused condition. For more information about Crocs UK returns, please refer to the concerned section above.

Does Crocs do free returns?

Yes, Crocs do free returns. There is no return processing fee but you must pay return shipping charges.

Can I return my online Crocs order to Crocs Store?

No, you can’t return your online Crocs order in any of the Crocs retail stores. And the only option to return your online Crocs order is to send the unwanted products via post.

When will I receive my refund from Crocs?

After receiving your return package, Crocs will need 10 working days for crediting your refund amount as per your original payment method.