After COVID-19, the volume of online business has grown enormously. With a surge in online purchasing, customers are facing many issues and now they are complaining more about the quality of virtual transactions. For addressing the customers’ queries and complaints, every online business has hired more customer care professionals. Likewise other businesses, Airydress have also a dedicated customer care team that only handles customers’ queries and complaints. Therefore, if you are living inside or outside of the UK, you can always catch up with the reps of the customer care team of Airydress via online chat, online form, or email. Airydress complaints procedure is very simple and prompt.
About Airydress
Airydress is an e-commerce company that sells fashion and lifestyle products. The first warehouse of the company was established in Hong Kong but soon the company opened several warehouses in the UK, US, Australia, and Norway. Airydress ships its products to major regions of the country besides the UK, US, Hong Kong, Australia, and Norway.
Products of Airydress are shipped to Latin and North America, Asia and Oceania, the Middle East, and Europe. The company offers its varied products at economical prices as it directly works with the factories. As an e-commerce retailer, the company sells products of renowned fashion and lifestyle brands via its online platforms and mobile application.
Initially, the company focused on clothing and related goods but with time, its products catalog is expanding. Now, Airydress offers the following products besides apparel and footwear.
- Jewelry and related Accessories
- Handbags
- Plus Size Clothing and undergarments
- Perfumes
- Sleepwear and Activewear
- Swimwear
How to Make a Complaint to Airydress
You can make a complaint to Airydress via several channels. These channels include online chat, online form, and email. Still, you can follow the official social media accounts of the e-commerce company for keeping yourself updated about its products and policies.
Complain to Airydress via Online Chat
Online chat is the first and effective method of registering a complaint to Airydress. Just visit the official website of Airydress and at the bottom of the homepage, you will see a ‘chat now’ option. Click this option and a new in-page pop-up window will appear.
Now, choose your desired issue and provide your name and valid email address. Then click the ‘start the chat’ button present at the end of the pop-up window. Soon, you will be connected with the customer care team of the e-commerce company. The online chat team is available 24 hours a day and seven days a week.
Complain to Airydress via Online Form
The second method of complaining to Airydress is the submission of an online form or ticket. For submitting a complaint ticket, visit the homepage and at the bottom of the page, you will find the ‘contact us’ tab. Click this tab and you will land on the contact page where you will see a link to customer service.
Click this customer service link and a detailed form will appear on a new webpage. You have to select the issue, question, and then describe the issue, and enter details like name and phone number. Moreover, you can also upload any supporting evidence that can make your case stronger to the online form.
After filling the form, submit it and you will get a reply within 24 hours. Unfortunately, this facility is not available on weekends and other closed holidays.
Complain to Superdrug via Email
In addition to these methods, you can write them a complaint email. Just write your detailed email and send it to service@airydress.com. After receiving your email, they will contact you as soon as possible.
Besides these complaint channels, you can also follow the official social media accounts of Airydress for keeping updated yourself about new products, promos, and policies. Airydress has a social presence on Twitter, Facebook, Instagram, and Pinterest. For more information about Airydress complaints, click on the following link.