UGG offers a free returns policy for its UK shoppers. According to the UGG returns policy, you have to send back your unwanted goods within 30 days of the receipt. UGG offers a range of courier services for sending back your goods to the brand without any cost. However, you must return your goods in unused condition.
After 30 days, no return or exchange request will be entertained. Moreover soiled items and intimate garments can’t be returned. Online purchases can be sent directly to the brand while you have to return in-store purchases in the original or any alternative UGG retail store.
For returning an online order, visit the returns portal of UGG. After logging into the returns portal, complete the online returns procedure and create a free return label. Now, repack your goods in original packing and affix the return label to the outer side of your returning package. Finally, take the package to your nearest collection point and retain postage proof until the final refund.
Upon the arrival of your package at one of the UGG’s facilities, you will be informed via email. Generally, 10 days are required for processing your refund. Within 10 days, you will receive your refund according to the original payment method.
About UGG
UGG is an American fashion and lifestyle brand that was established in 1978. Soon, it expanded to other parts of the world and now it also operates in the UK. In 2008, the first UGG store was opened in London.
UGG offers a range of fashion and lifestyle products and its popular products include;
- Ready to Wear Clothing Items
- Footwear
- Accessories and Lifestyle Products
- Homeware Products
How to return something to UGG
Returning anything to UGG is easy and simple. Just log in to the returns portal of the brand and complete the online returns process. Also, create your free return label and then print it out. Now, repack your goods and send the parcel to UGG via your preferred courier service for free.
It is important to send the parcel via any of the given courier services as UGG will not be responsible for your returns if send back by any other courier service. After the arrival of your parcel at UGG, your refund amount will appear in your bank account within 10 days. If you didn’t receive your amount within 20 days then contact immediately with the customer services team of UGG. For more information about the UGG returns policy, click on the link. https://www.ugg.com/uk/returns/returns-exchanges.html