Missoma offers a free returns policy for UK mainland customers (excluding Northern Ireland). According to extended Missoma returns policy, you can return a majority of the products within 60 days of the purchase date. Almost any product can be returned except personalized and monogrammed items. However, the returning items must be in a resaleable condition and in the original packaging where possible.
Any item bought from stockiest must be returned to the concerned stockist only as Missoma doesn’t accept returns of stockist items. Moreover, Missoma also does not offer any exchanges. If you want a replacement then contact customer support team of Missoma for knowing about your options.
For initiating a Missoma returns, go to the Missoma website and log in to the returns portal. Complete the online return procedure and get your returns label. After completing your online returns procedure, repack your return parcel securely. Finally, send the parcel to Missoma and keep the postage proof until you get your refund amount.
Once your return package arrives at the Missoma warehouse, your goods will be inspected. And if found eligible, you will be refunded according to your original payment method within 14 days. However, during busier times your refund may take 30 days. The refund amount will be equal to the returned products’ value as shipping charges are not refundable. And if you want to return a faulty item then contact customer support team of Missoma beforehand.
About Missoma
Missoma was founded in 2008 in London, UK and it is considered the pioneer of demi-fine jewellery. Since 2008, the brand has grown a lot, and its products are now sold in more than 200 countries and regions around the world.
Missoma has made extra ordinary jewelry pieces affordable for everyone and in the UK, the brand has become very popular among UK women. Following are some of the popular products of Missoma.
- Rings
- Other Jewelry Items
- Customized pieces of fine & demi-fine jewelry
- Gifts
- Collections
How to return Products to Missoma
If you want to return any unwanted item to Missoma, then log in to the returns portal and complete the online returns procedure. Then repack your goods in original packaging and send them to Missoma. After your return package arrives at the warehouse, it usually takes 14 to 30 days to process your refund. For more information about Missoma returns policy, click on this link, https://www.missoma.com/pages/returns