ikrush offers a free returns policy but its UK, as well as international customers, must bear return shipping charges. iKrush offers a pre-paid return post label service for its UK customers – the amount (3 pounds) of which will be deducted from your final refund. Moreover, according to iKrush returns policy, you must return your goods in pristine condition within 28 days of the delivery.
After 28 days, the women-only fashion brand will not refund or exchange your goods. In addition, the following items can’t be refunded for health and hygiene reasons.
- Customized Products
- Grooming and Makeup items
- Pierced Jewelry
- Face Masks
- Intimate Garments like Underwear and Swimwear
You can initiate your return online via its website. After lodging your return or exchange request on the website, create your pre-paid return label. You can create either a Royal mail postage label or ASDA pre-paid label. After creating your label, print and then fill out your return form.
Now, repack your goods and include your return form in the return package. Finally, send your package according to your pre-paid label – either via Royal mail or ASDA. You can also return the package via courier of your choice. But remember to use a recorded courier service.
The cost of pre-paid label is 3 pounds which will be deducted from your final refund. Moreover, you will receive a full refund less the original delivery charges.
About iKrush
iKrush is a women-only fashion and lifestyle brand that was founded in 2012 in the UK. Now besides the UK, the fashion and lifestyle brand also ships its products to several other international destinations.
iKrush offers a range of fashion and lifestyle products like apparel items, grooming products, make-up items, and footwear. Following are some of the popular products of iKrush.
- Apparel Items
- Makeup Items
- Grooming and Wellbeing
- Footwear
- Accessories and Lifestyle Products
- Homeware products
- Jewelry Items
How to return something to iKrush
You can return your unwanted goods to iKrush after lodging your online return request. After the request creates your pre-paid label and then repack your goods. Include your filled-out return form in your package and send it to iKrush accordingly.
After receiving your goods, your goods will undergo a quality inspection and if your return is approved then you will receive an email notification. After receiving the notification, you will get your refund within 14 working days. Like the UK shoppers, the overseas customers have also to bear the return shipping charges. For more information about iKrush returns policy, click on the link. https://www.ikrush.com/row/customer-care/returns-and-exchanges