Currys offers a considerate returns policy. According to Currys returns policy, you can return a majority of the products within 30 days of the purchase. Almost any product can be returned, but it must be in a resaleable condition and in the original packaging where possible.
Besides, certain items like connected products with airtime, such as a mobile phone, sim contract, or broadband connection must be returned within 14 days of the purchase. And it must be noted that you can’t change or cancel your contract with Vodafone.
If you have received any faulty goods then you must return them within 30 days of purchase or delivery. After 30 days, Currys will offer only repair services. The item that has become faulty due to accidental damage, neglect, misuse, or normal wear and tear, then such item will not be treated as a faulty item.
In addition, if you have placed an order and it is not delivered yet then you can cancel such order by contacting the customer support team of Currys via webchat service or a dedicated cancellation form present on the company’s website.
For initiating a Currys return, go to the Currys website and log in to your Currys account. Locate the items, you want to return and then follow the instructions for returning back your return package. Currys offers different courier modes for small items like audio products, cameras, computers, laptops, gaming products, TVs (43″ and under) and small household appliances and large products like TVs (over 43″) and household appliances like washing machines, tumble dryers, fridges, freezers, cookers.
After completing your online returns procedure, post your return parcel as per your products’ descriptions. Once your return package arrives at the Currys warehouse, your goods will be inspected. And if found eligible, you will be refunded according to your original payment method within 14 calendar days. If you haven’t received your refund within 14 days then you can contact the customer support team of Currys via their exciting web chat service.
Alternatively, Currys also lets you return your in-store purchases in any of the Currys stores. For in-store returns, you need to bring your goods and a valid proof of purchase. The valid proof of purchase may include a sales receipt, a bank statement, or an online sales invoice. After inspecting your goods and purchase proof, the store staff will process your refund.
About Currys
Currys is a UK-based electrical retailer that provides white goods, consumer electronics, computers, and mobile phones to the UK as well as Ireland citizens. Besides, providing products, the retailer also provides aftercare services. Currys also popular as Currys PC World started out as a bicycle retailer in 1927. With time, it expanded its product catalogue and in the 1960s, the retailer started selling home electricals.
In 2021, all Currys PC World stores rebranded as Currys, and the brand sells the following products in the UK and Ireland.
- Home Appliances
- Health & Beauty
- Home & Outdoor
- Computing & Gaming
- Cameras
- Phones & Smart Tech Products
- TV, Audio, & Entertainment
- Kitchen Appliances
- VR Products
- Accessories
How to return Products to Currys
If you want to return a small or a large item to Currys, then log in to your account and complete the online returns procedure. Then repack your goods in original packaging and send them to Currys. After your return package arrives at the warehouse, it usually takes 14 days to process your refund.
Alternatively, you can also return your products in any of the Currys stores. For an in-store return, you must provide valid proof of purchase along with your returning goods. For more information about Currys returns policy, click on this link,https://www.currys.co.uk/services/shopping-with-us/returns-refunds.html
Quick FAQs about Currys Returns
What is Currys returns policy for the UK?
According to Currys returns policy, you can return a majority of the products within 30 days of the purchase. Almost any product can be returned, but it must be in a resaleable condition and in the original packaging where possible. For more information about Currys UK returns, please refer to the concerned section above.
Are Currys returns are free?
Yes, Currys do free returns as there is no return processing fee if you are returning products within 30 days of the purchase.
Do I need the original packaging for Currys to return?
Yes, you will need original packing for returning unwanted products to Currys. In addition, the returning products must also be unopened and unused.
When will I receive a refund from Currys?
Currys will process your refund within 14 days of the arrival of your parcel at the company’s warehouse. Once your refund is processed, you will receive a confirmatory email.
