Charles Tyrwhitt has a considerate returns policy for its UK as well as international customers. Besides, the men-only brand also offers no quibble six-months quality guarantee. Even if you have washed and used your products and the product seems to be of inferior quality then still you can return it. According to Charles Tyrwhitt returns policy, you can return a majority of unwanted products but however, the following items can’t be exchanged or refunded.
- Custom Products
- Altered Products
- Face Mask
- Monogrammed Items
You can return your products to Charles Tyrwhitt even if you have no original paperwork. Just repack your goods and leave a note (stating your name, address, and CT order number) inside the parcel. Now visit Charles Tyrwhitt website and start your online return process. You can choose any return option from Royal Mail, Evri drop-off, ASDA, InPost, and Jersey Post.
Choose your preferred return option and complete the online process. After completing the process, you will receive a confirmatory email along with your returns label. Print out your returns label and stick it to the outside of your return package.
Charles Tyrwhitt charges a 3 pound per parcel return handling fee. And once your parcel arrives at the warehouse, your refund will be processed within 10 business days as per your original payment method.
Alternatively, you can also return your products to any of your nearest CT stores for free. For an in-store return, just carry your return parcel to your nearest CT store along with your dispatch note.
About Charles Tyrwhitt
Charles Tyrwhitt is a fashion and lifestyle brand that was established in 1986. The brand sells men-only products. Since 1986, the brand has expanded to other regions and countries. Now, it is a multi-national men-only fashion brand.
CT has both online and offline stores across the UK and the following are some of its most popular products.
- Shirts
- Knitwear
- Suits
- Trousers
- Coats & Jackets
- Footwear
- Lifestyle Accessories
How to return Products to Charles Tyrwhitt
If you want to return your unwanted goods, then you must first complete the online return process and get your free return label. After that, you need to send your return package via any of the above-mentioned courier services.
You can also return your Charles Tyrwhitt order in any of the CT stores. Just take your goods to any of your nearest CT stores along with an order dispatch note and the store staff will process your refund. Usually, you’ll get an email when your return package arrives, and your refund amount will be credited to your account within 10 working days. For more information about Charles Tyrwhitt returns policy, click here, https://ctshirts.custhelp.com/app/answers/detail/a_id/414
Quick FAQs About Charles Tyrwhitt Returns
What is Charles Tyrwhitt returns policy for the UK?
Charles Tyrwhitt offers no quibble six-months quality guarantee policy. Even if you have washed and used your products and the product seems to be of inferior quality then you can return it to the brand. For more information about Charles Tyrwhitt UK returns, please refer to the concerned section above.
Is Charles Tyrwhitt offer free returns?
Unfortunately, Charles Tyrwhitt does not offer free returns. Instead, you must pay 3 pounds per return parcel in lieu of a return handling fee.
How to get Charles Tyrwhitt returns label?
For getting your free postage return label, log in to the brand’s website. After visiting the site, choose your preferred courier service and complete the online process. Then you will receive a confirmatory email having your returns label.
Can I return the online order to the CT store?
Yes, you can return or exchange your CT order in any of the Charles Tyrwhitt stores. But before the in-store exchange, you need to call your desired store so that they can arrange for a suitable replacement.
How long it takes for Charles Tyrwhitt to process the refund?
If you have returned your goods from within the UK, then 10 working days are needed for crediting your refund amount but if you have returned goods from outside the UK then 14 business days are required for crediting the refund amount to your account.