BrandAlley offers a great returns policy for UK customers but the customer must bear the return shipping expenses. Unfortunately, BrandAlley doesn’t offer any exchange policy but according to BrandAlley returns policy, you can return your goods within 60 days of the delivery date. Luckily, a majority of the products are eligible for a return but however, the following items can’t be returned.
- Lingerie & hosiery
- Swimwear
- Pierced Jewelry items like earrings
- Cosmetics & beauty products
- Alcoholic food products
- Personalised items
For returning your products, fill out the returns form that comes with your order. Then repack your goods in original packaging with all tags attached and place the filled-out return form in the parcel. Now, visit the BrandAlley website for generating your returns label.
Then take the parcel to your nearest Royal Mail location and send the parcel to BrandAlley. Returning via Royal Mail will cost you 3.5 pounds and with this amount, you can track your return parcel till it reaches to BrandAlley warehouse.
You can also use any other courier of your choice. But it is advisable to use a recorded courier service and keep the postage proof safe until you get the refund amount. After the arrival of the return postage at BrandAlley, you will receive a confirmatory email. After receiving the confirmatory email, the retailer will take 14 more calendar days for crediting your refund amount to your bank account.
About BrandAlley
BrandAlley is a popular fashion and lifestyle retailer that sells clothes, footwear, homeware, and other related products. The retailer started out in 2008 in the UK. Now, it is one of the most well-known retailers in the UK. Following are some of the famous products of the retailer.
- Clothing for men, women, & kids
- Footwear
- Bags & Belts
- Lifestyle Accessories
- Homeware Products
- Makeup & Fragrances
- Body Care
- Hair Care & Skin Care
How to return Products to BrandAlley
If you want your return your product to the retailer then you must send the product within 60 days of the delivery date. For a return, fill out the returns form and then create your returns label. Then carefully pack your package and send it via Royal Mail or you can use any other recorded mail service. When your return package arrives at the retailer’s warehouse, you will get an email.
After the email, your refund amount will be credited within 14 calendar days. For more information about BrandAlley returns policy click on this link, https://www.brandalley.co.uk/delivery-and-returns/
Quick FAQs About BrandAlley Returns
What is BrandAlley returns policy for the UK?
According to the BrandAlley returns policy, you can return your goods within 60 days of the delivery date. Unfortunately, the retailer doesn’t offer any exchanges. For more information about BrandAlley UK returns, please refer to the concerned section above.
What is BrandAlley return address?
Following is the return address of BrandAlley.
BrandAlley Returns Dept (C/O Whistl Fulfilment)
Belkin House, Shipton Way
Express Business Park, Rushden, NN10 6GL
Is BrandAlley return free?
Yes, BrandAlley returns are completely free as there is no return processing fee but however, you must pay the return shipping fee. If you choose Royal Mail then the fee is 3.5 pounds. You can also use any other recorded courier service if you don’t like Royal Mail.
How I can get BrandAlley returns label?
You can create Royal Mail return labels by visiting the return page of BrandAlley’s official website.