B&M, popular as B&M Bargains and the bigger B&M Home store strives for providing quality products and exceptional services to its customers. Since its inception in 1978, B&M has tried its best to satisfy every need of the customer. B&M is a professional business entity and therefore, very minimum queries are raised by B&M customers against the popular British Home store. However, mistakes do occur and for resolving customer queries, B&M has a dedicated team of advisors and problem-solvers. Therefore, if you are one of the B&M customers and are not satisfied either with its goods or services then you can readily get in touch with the B&M advisors via multiple communication channels like email and online form.
Though the above-mentioned means of registering complaints to B&M are standard complaint registration methods. Still, you can get in touch with the company by writing to them via post. And B&M has extensive online presence and you can always follow the company’s social media accounts for keeping yourself updated regarding the new products, deals, and changes in the policies.
About B&M
B&M, popular as B&M Bargains and the bigger B&M Home store, is a British chain of variety stores. The first B&M store opened in 1978. Since then, B&M has grown quickly. It now has 673 stores all over the UK. B&M is one of the biggest chains of stores in the UK that sells a wide range of goods all under one roof. Though you can’t buy a majority of B&M products online still you can get flowers and gardening products via its website.
The variety store chain has three websites. Their main website is, “bmstores.co.uk” while for flowers, they maintain “bmflowers.co.uk” and for gardening products, you can visit “bmgardenbuildings.co.uk.” Following are the most popular products of B&M.
- Home & Electricals
- Furniture
- Toys & Games
- Food & Drinks
- Pet Products
- Health & Beauty
- Baby Products
- Sports & Leisure
- Gift Cards
- Fresh Flowers
- Gardening Products
- Everyday Essentials
How to Make a Complaint to B&M
You can make a complaint to B&M via the above-mentioned two standard complaints registration methods.
B&M Complaints via Email
The most convenient and fast method of registering your complaint with B&M is just typing your query and sending it to B&M via email. Just draft your complaint email and send your complaint email on this email address customerservices@bmstores.co.uk. After receiving your email, B&M customer service team will reply back within three working days.
B&M Complaints via Online Form
You can also register a complaint or reach out the company for any general enquiry via online form. For filing a complaint via this form, just type your complaint or enquiry and fill in other details like your email address, the store where you faced the issue, and the like. After filling the form, click the ‘Submit’ tab and the customer service team member will contact you back.
Contacting B&M via Post
Though this is not meant for registering a complaint but you can get in touch with B&M via post also. Just write down your letter in detail on a paper and post it to the following postal address.
The Vault, Dakota Drive, Estuary Commerce Park,
Speke Liverpool, L24 8RJ, UK
B&M Social Media Accounts
Like post, social media accounts of B&M are also not receiving any complaint or enquiry but still these platforms are good for keeping yourself updated with any new products, services, deals, discounts, and policy updates. B&M has presence over a range of social media platforms like Facebook, Twitter, Instagram, TikTok, LinkedIn, YouTube, Vimeo, and Pinterest. For more information about B&M complaints, please follow this link, https://support.bmstores.co.uk/hc/en-gb/articles/7865027033501-How-do-I-make-a-Complaint-
Quick FAQs about B&M Complaints
How do I make a complaint to B&M?
You can file a complaint or can inquire about any of your queries either via contacting B&M customer service team through email or filling an online form.
How long does it take for B&M to respond to complaint?
Generally, B&M customer support team members reply back within 3 working days to your email complaints. However, during rush hours and full resolution of the B&M complaints may take longer than this standard time.
What is B&M customer service email address? B&M customer service team has only one email address. This official email address is customerservices@bmstores.co.uk. You must use this email address for registering your complaint with B&M.