My Protein offers a considerate returns policy for UK customers. According to My Protein returns policy, you must return any unwanted products within 30 days of receiving your order. Unfortunately, if you want to exchange your product then you can’t do it as My Protein doesn’t offer any exchanges for online orders. For an exchange, you need to return your unwanted products and place a new order for your desired product.
A majority of the products can be returned but however, the following items are final sale and there is no refund for these products.
- Underwear, Swimwear, & Socks
- Bottles unless unopened & unused
- MP Products purchased vie Retail Partners
- Washed and Worn-out Products
- Products without original tags and packaging
- Shoes with obvious marks
It is pertinent to note that all the returning products must be in a pristine and resaleable condition in their original packing and with all necessary tags. If you are returning shoes then you must return them along with their original box and the shoes must be tried inside.
For initiating a return, visit My Protein website and register your return by logging in the return portal. Follow the on-screen instructions and get your return label. Now repack your returning goods securely and take your parcel to the nearest drop-off location. You can choose carrier of your choice from multiple courier options.
There is a fee of 1 pounds per parcel and the brand deduct this amount in lieu of courier charges. After your parcel arrives at My Protein Warehouse, your goods will be inspected and if these meet the return terms and conditions then your refund amount will be credited to your bank account within 3-5 business days. In case, your returning goods don’t meet the return terms and conditions, then they will be returned back to you on your own expenses.
About My Protein
My Protein is a famous sports nutrition brand that started out from a humble kitchen table in 2004. The brand aims to empower those who demand more. With this goal in mind, the brand has expanded and added many products in its catalogue.
In 2016, the brand became the woorld’s leading sports nutrition brand. In addition to its supplemets, the brand also offers activewear and footwear. Moreover, the brand ships its products to multiple international destinations and that’s why, My Protein is known beyond the UK borders. Following are some products of My Protein which are liked by both UK as well as international customers.
- Traditional Protein Supplements
- Vegan Supplements
- Activewear Apparel
- Footwear
- Bars, Drinks, & Snacks
- Vitamins
- Nutritional Supplements
- Accessories
How to return Products to My Protein
It’s simple and easy to return your My Protein online merchandise. If you want to return any unwanted item, then register your return by following the return instructions provided in the return portal of My Protein. Then repack your goods securely and send it to My Protein within 30 days of receiving the order.
After your return parcel arrives and is approved, your refund will be sent back to your account within 3-5 working days. After your refund is processed, the brand will send you an email notification. If you have not received your refund amount after 10 working days then you must contact customer support team of My Protein. For more information about My Protein returns policy, click on this link,
https://www.myprotein.com/customer-services/returns-policy.list