You can return any of the unwanted goods to Very without any extra charges. According to the Very returns policy, you can return unwanted items within 28 days of the purchase. However, your returning goods must be in original packaging and have all tags attached.
After 28 days, Very will not refund or exchange the goods. In addition, the following items can’t be returned.
- Customized Products
- Perishable Goods
- Opened Audio and Video Recordings
- Face Masks
- Sealed products that are sealed due to health and hygiene reasons. However, you can return them if they are faulty
You can return your online order to the retailer via post. There are many return options. You can return either via CollectPlus, via Post Office, or can order a home collection. All of these returning options are free if you return goods within 28 days of the purchase.
Still, some items are to be sent directly to the suppliers. Some brands like Ann Summers require you to send their products directly to them. All such brands can be identified by logging into your account.
For returning your online purchases, log in to your account and visit the ‘returns tab’. Then click the items you want to return. Click all the returning items and then follow the instructions. You will receive your unique return code and a return label.
Now, repack your goods in original packaging and then take them to your nearest collection point. You can track your return parcel in real-time by visiting the Very website.
In most cases, the refund process will take up to 14 days. And within 14 days, the refund amount will appear in your account. Very processes your refund as per your original payment method.
About Very
In 2009, Littlewoods Direct was rebranded as Very. Very is a British online retailer and it is headquartered in Speke, Liverpool. The Very Group owns this business entity.
Since its inception, the retailer has grown very popular among the UK folks. It is a sort of one-stop shop for UK customers. The retailer sells a range of quality products and its popular products include;
- Apparel Products
- Kids and Nursery Products
- Toys
- Sports and Leisure Goods
- Accessories and Lifestyle Products
- Electricals
- Home and Gardening Stuff
- Gaming
- Gifts and Jewelry
- Fashion and Beauty Goods
How to return something to Very
You can return your purchases to the retailer within 28 days of the purchase. For a return, just log in to your account and go to the ‘returns’ tab. Here click the products you want to return and follow the instructions.
Now, repack your products carefully in the original packing and then send them to the retailer via your selected delivery option. Hopefully, the refund amount will appear in your bank account within 10 days. If you didn’t receive your amount within 14 days then contact the customer services team of Very. For more information about the Very returns policy, click on the link. https://www.very.co.uk/help/en/online-help-system.page#help-returns?Returns%20policy