Yours Clothing is a fashion retailer that offers plus-size clothing and other lifestyle products. Yours Clothing not only offers a free returns policy for UK shoppers but the return shipping charges are also paid by the retailer. The only condition for the return is that your returning products must be in pristine condition with all tags attached. As per Yours Clothing returns policy, any UK resident can return all or part of the online order within 28 days of receipt.
After 28 days, Yours Clothing will not refund the goods. In addition, the following items can’t be refunded due to hygiene reasons.
- Customized Products
- Pierced jwellery
- Cosmetic Products
- Antibacterial Face Masks
- Soiled and Damaged Items
You can return your online order either in any of the Yours Clothing stores or can post them to the retailer. For returning your goods in the store, repack your goods in original packaging and then take them to any of your nearest Yours Clothing stores along with the original invoice or despatch confirmation email as proof of purchase. The store staff will process your return and will offer an exchange, gift card, or refund as per your desire.
For returning an online order by post, fill out the return form that comes with your delivery and then repack your goods. Include the filled return form inside your return package. Then visit the website and create your free return postage label. You can return your goods via a range of courier services like Hermes Parcel shop, TOYOU ASDA store, Royal Mail, and Collect Plus. After creating the return label of your choice, print it and attach it to the outer side of your package.
Now send the return parcel to the retailer via your preferred courier service. Yours Clothing also has printerless options. Moreover, it is to note that online purchases can be returned to any of the Yours Clothing stores but the store purchases must be returned to the store only.
In both store and online returns, the refund process will take up to 21 days. After 21 days, you will receive an email from the retailer that your return is processed and after the email, 3-5 more working days are required for the refund amount to appear in your bank account.
About Yours Clothing
Yours Clothing is a UK-based fashion and lifestyle retailer that has expanded beyond the UK borders within less than three decades. The retailer is known around the world for its plus-size men and women apparel and other lifestyle products. The retailer operates in many European countries besides the UK.
In addition, it ships its products to more than 100 countries of the world. The retailer has more than 100 retail stores across the UK besides an e-commerce website. Yours Clothing sells a wide range of fashion and lifestyle products for both men and women. Following are the products of the British retailer.
- Plus size Clothing Items
- Lingerie and Intimate Garments
- Accessories
- Footwear
- Beauty and Grooming Products
- Cosmetics and Makeup
- Skincare and Haircare products
- Gifts
How to return something to Yours Clothing
You can return your unwanted goods in any of the Yours Clothing stores or can send them to the retailer via post. For returning items in any of the Yours Clothing stores, repack the products in immaculate condition with all tags attached. Then take them to your nearest Yours Clothing Store along with a valid proof of purchase – despatch confirmation email or original invoice.
And for returning your online shopping, fill out the return form and place the form in your return parcel. Then create your free returns label. Attach the label with the parcel and finally send it to the retailer via your preferred courier service. In both cases, the refund amount will appear in your bank account within 3-5 working days, after processing your return at the warehouse. For more information about Yours Clothing returns policy, click on the link. https://www.yoursclothing.co.uk/returns-policy