Regatta offers a convenient returns policy for UK customers. According to Regatta returns policy, you can return a majority of the Regatta products within 30 days of the order delivery date. However, you can’t exchange an online product. If you want a suitable exchange for an online order then send the original product for refund and place new order for your desired product. Moreover, products received from Regatta website can only be returned via post and in-store purchases can be returned in the store only.
Though a majority of the products are eligible for return but however the returning items must be returned in original condition with all tags and associated accessories. Swimwear, lingerie, briefs and stick-on bras can’t be returned, if their hygiene seal has been removed. When trying footwear, use a carpeted surface and don’t damage shoes’ sole and branded box. For returning footwear, you must also return dust bags and the original shoe box.
The returns process is simple and you can return your product to Regatta by filling the ‘Returns Form’ located on the back of your invoice. Now repack your returning goods and visit Regatta website for creating an Evri Return. You can choose the drop-off option for 3.80 pounds and a home collection service for 4.15 pounds.
After receiving your return parcel, your goods will be inspected and your refund will be processed accordingly. Every returned item is inspected by Regatta Quality Control team and if they meet the returns terms and conditions, your refund will be processed within 14 days and your refund amount to appear in your bank account. If you don’t receive your refund within 14 days of returning your item then contact with Regatta’s customer support team.
And for in-store return, just repack your goods and head towards the nearest Regatta store along with valid purchase proof. The store staff will process your refund. You will get your refund money as per your original payment method. You can also exchange a product in the store, if you have purchased it from one of the Highstreet Regatta Stores.
However, Regatta Highstreet stores will not accept return or exchange requests for the products purchased from third-party retailer or concessions. For returning or exchanging items purchased from third-party retailers and concessions, approach the original point of sale and proceed according to their return / exchange policy.
Christmas Regatta Returns Policy
Regatta has a specific returns policy for Christmas. If you have ordered Christmas gifts between the 18th October and the 25th December then you can return any such unwanted gift until 30th January, 2024. Any gift ordered on and after 26th December can be returned as per standard 30-days returns policy.
About Regatta
Regatta Great Outdoors or popularly known as Regatta is a well-known global outdoor brand. Regatta was established in 1981 and now it is part of the Regatta Group. Other popular brands of this famous business group are Craghoppers, Dare2b, and Regatta Professional.
As Regatta is a global brand so it has business operations in Europe, the United States, and other parts of the globe. It also operates in the UK. Regatta has both eCommerce website and physical stores across the UK. Following are some of the popular products of Regatta.
- Tops
- Footwear
- Trousers & Shorts
- Jackets & Coats
- Swimwear
- Workwear
- Rucksacks & Bags
- Accessories
- Body Warmers
- Fleece
- Undergarments
- Tents
- Outdoor Cooking Items
- Camping Furniture
How to return Products to Regatta
If you want to return any of the Regatta’s product, then you must return it within 30 days of the order delivery date. For a hassle-free in-store return, take your goods to the Regatta store along with purchase proof and the store staff will process your refund or will exchange your products as per your desire. And for returning online products or an entire order, just fill the returns note located on back of your invoice and complete the online Evri return process.
Then repack your goods in unused condition and send your return package to Regatta. Usually, the return process takes 14 days and you’ll get your money back as per your original payment method within 14 days. The refund amount will correspond to the value of returned items. For more information about Regatta returns policy, visit this link https://www.regatta.com/customer-service-hub/returns-refunds/returns-policy/