Ralph Lauren offers a free returns policy for UK shoppers. According to the Ralph Lauren returns policy, you can return a majority of products either for a refund or for an exchange within 30 days of the receipt of your items. For exchanges, you must exchange your item for a different size of the same product (subject to availability of your desired product, you will be issued an exchange or a refund).
However, if you have purchased your online product via alternate payment methods like PayPal and Apple Pay then you will not get any exchange. In such situation return your original product for a refund and place a new order on the website. Though a majority of the products can be returned, however, the following items can’t be returned or exchanged.
- Personalized Products unless faulty
- Perfumes, if the sealed packaging in opened
- Swimwear and Underwear (if hygiene seals are removed)
- Facemasks, if the hygiene seals are opened
Besides the above-mentioned products, you can return everything else, but the returning items must be unused and unwashed, with all tags intact, in the original packaging. In addition, you must also send the original invoice and any associated instruuction booklets, if any, with the returning products.
For returning your unwanted products, visit Ralph Lauren returns portal and complete the online return procedure. After completing the online process, print your free pre-paid returns label. Now, repack your goods securely and affix the UPS returns label on the return parcel.
Then take the package to your nearest UPS drop-off location and send it to Ralph Lauren. After arrival of your parcel at the Ralph Lauren facility, quality checks of your returned products will be carried out. After the quality inspection, your refund amount will be reimbursed according to your original payment method.
For returning in-store purchases, you can return full-price items for refund or exchange within 30 days in the store. However, if you are returning promotional or sale items then such products may be exchanged or refunded in the form of store credit. And if you have paid via credit or debit card and authorized card holder is not present at the time of return, then you will receive a store credit amounting to your returned product value.
If you want to return watch / jewelry product then you must first contact the watch specialist of Ralph Lauren Flagship store in London on the following address.
RALPH LAUREN LONDON, No.1 New Bond Street, London, W1S 3RL
DL-NewBond-WatchReturn@RalphLauren.com, Tel : +44 20 7535 4600
The store specialist will arrange a carrier for collecting your watch / jewelry on a weekday of your choosing. You must return the watch / jewelry item in the original shipping box and packaging. Also include a copy of your invoice and any related accessories and booklets (like warranty card) in your return parcel.
About Ralph Lauren
Ralph Lauren was established in 1967 and now the brand has a unique and a distinctive place among the multinational fashion and lifestyle brands. During the past five decades, the brand has grown into a multinational fashion label under the direction of internationally renowned designer Ralph Lauren.
Ralph Lauren sells not only licenced products from its own brand, but also offers products from other well-known fashion and lifestyle brands. Like its business presence in other countries, the brand is also offering its luxury and high-end fashion products in the UK. Here is a list of Ralph Lauren products that are very much popular in the UK.
- Men, Women, and Kids Apparel Products
- Bags
- Accessories
- Fragrance Collection
- Footwear
- Watches
- Jewelry Items
- Home Furnishing
- Gifts
How to return Products to Ralph Lauren
If you want to return unwanted products to Ralph Lauren then you have 30 days from the date of receipt of your order. After completing the online return process, repack your your items and take your package to the nearest UPS drop-off location. After the arrival of the package at the warehouse, your goods will be inspected for quality and after approval, your return will be processed as per your original payment method.
You will receive the full value of the returned products within 14 business days of the arrival of your parcel at the Ralph Lauren. If you want to return in-store purchases, then simply take your goods to the Ralph Lauren store within 30 days of the purchase date but if you are returning sale / promotional product then you can return it within 14 days.
The store staff will return your unwanted items for either exchange or refund as per your wish. They will process your return and you will get your refund amount within 14 working days. Finally for returning watch / jewelry items, contact the watch specialist of Ralph Lauren Flagship store in London on this address, RALPH LAUREN LONDON, No.1 New Bond Street, London, W1S 3RL, DL-NewBond-WatchReturn@RalphLauren.com, Tel : +44 20 7535 4600 and he will guide you about returning your watch. For more information about Ralph Lauren returns policy, click on this link. https://www.ralphlauren.co.uk/en/customerservice?cid=cs-return-policy