Oh Polly offers free returns policy for its UK and Ireland shoppers. The return shipping charges are also paid by the women-only fashion brand. However, your returning goods must be unworn, and in original packaging. As per Oh Polly returns policy, Ireland and the UK customers can return their unwanted goods within 30 days of the delivery while international customers can return the products within 40 days of the delivery.
A majority of the products can be returned but some products can’t be returned due to hygiene reasons. These products are categorized as non-returnable on the product page. Sale items can also be returned. However, you can only return your online order as Oh Polly doesn’t offer exchanges at the moment.
For returning your online shopping, you have to visit Oh Polly website and then initiate your online return. For initiating the process, you will need the order details. Enter the order details and click on the products that you want to return. Then create your free return label or download your QR code, if you don’t have a printer.
After downloading the label or QR code, repack your goods in original packaging and then carry the parcel to your preferred drop-off location. Oh Polly gives you the option to send your return package either via InPost Lockers, ASDA, or MyHermes.
You can also track your return until you get the refund amount through the Oh Polly website. Generally, the refund process will take up to 10-14 working days. And Oh Polly will contact you once your refund is processed.
About Oh Polly
Oh Polly is a UK-based women-only fashion brand that also ships its women-only products to many other international destinations. Oh Polly was established in 2013 and it is one of the fast-growing fashion brands in the UK.
Oh Polly is particularly known for its social media marketing campaigns. The women-only fashion brand offers a range of apparel and other products. Products of Oh Polly include
- Dresses
- Partywear and Jumpsuits
- Footwear
- Accessories and Lifestyle Products
- Gifts
How to return something to Oh Polly
For returning your unwanted goods to Oh Polly, visit its website and create your free postage label after initiating the online return. Then, repack the items in the original packaging and attach the label to the outer side of the package. Finally, take the package to your selected courier service.
After the arrival of your return package at Oh Polly, you will receive your refund within 10-14 working days. Lastly, you can also track your return in real-time via using the tracking functionality on the website. For more information about Oh Polly returns policy, click on the link. https://www.ohpolly.com/returns