Motelrocks offers a reasonable returns policy for UK customers. According to Motelrocks returns policy, you can return any unwanted products within 14 days of the receiving date. Moreover, the returning products must not be damaged, worn, dirty, or tainted with visible marks. And the tags and labels of the products must be intact.
The Motelrocks returns process is pretty straightforward. For initiating a return, log in to the Motelrocks returns portal and complete the online returns process. Make sure that your personal and card details are correct as the refund amount will be credited back to your card. Then create your postage label and if you have printer at home then print it out. However, if you don’t have any printer then you can print at the drop-off location.
Finally, repack your returning goods in a parcel and head towards the drop-off location. You can choose either Royal Mail or InPost for sending back your return package. You will be charge 1 pound per order in lieu of return shipping charges.
Remember to keep your postage proof until you get the final refund amount. the arrival of your parcel at Motelrocks warehouse, your return will be processed within 05 business days. You can track your parcel in real-time from the moment, you drop it at the drop-off location.
Though a majority of the products can be returned but the following items are considered as final sale and therefore, they can’t be returned.
- Face Masks
- Nail Polish
- Cosmetic Products
- Tights, if not in good condition
- Shoes, when tried outside
- Jewelry Items like Earrings and Septum Rings
- Swimwear / Underwear with open hygiene strips
About Motelrocks
Motelrocks is a popular women-only clothing and fashion brand that was established in late 1990s. The brand was inspired by indie vintage shops and various thrift stores dotted along the Californian coastline. Since its launch, the brand has become a leading fashion label in the UK fashion industry.
Motelrocks has recreated vintage fashion and any girl loving vintage may find her dream products at Motelrocks.com. Besides UK, the brand also ships its products to many countries around the world. The company’s major international destination include Europe, the United States, Australia, the Middle East, and Asia. Following are some of the products of Motelrocks that are very much popular among UK women population.
- Dresses
- Tops
- Denim Products
- Knitwear
- Playsuits
- Lifestyle Accessories
- Footwear
- Jewelry Items
How to return Products to Motelrocks
If you want to return any unwanted product to Motelrocks, then complete the online return procedure and get your postage label. Then carefully pack your return package and paste the label to the outer front side of the parcel. After that, it to Motelrocks via your desired courier.
After arrival of your parcel at Motelrocks, your refund will be processed within 05 business days, and you will get a full refund as per your original payment method. Your refund amount will equal to the full value of returned products minus 1 pound. For more information about the Motelrocks returns policy, visit this link https://motelrocks.zendesk.com/hc/en-us/categories/200267361-365-Day-Returns