Monki offers a great returns policy for its UK shoppers. According to Monki returns policy, an online order can be returned within 30 days. However, a return fee of 25 US dollars applies per return order. Even if you are returning multiple orders in the same return package, you will need to pay 25 US dollars for each order.
Moreover, the returning items must be clean and in a resaleable condition. You can use the original packaging for sending back unwanted products. A majority of the products are eligible for return but certain products like underwear briefs, bodies, pierced jewelry, and swimwear without open hygiene strips cannot be returned or exchanged unless faulty. Furthermore, Monki will also not refund soiled or washed products.
For returning unwanted products, you have to fill out the return note and then repack your goods in the original packaging. Now, visit UPS website or return page of Monki website to book your return. Create and print your return label and schedule a pick up.
Usually, your parcel will arrive at Monki warehouse within 14 days. 14 more days are required to process your refund. So, your refund amount will appear in your account within 28 days of sending your parcel. The refund amount will correspond to the value of returned products minus 25 US dollars.
About Monki
Monki is a sustainable brand of women’s clothing that empowers young women across the globe. The brand was established in 2006 in Sweden and soon it went global. Now, the women-only brand not only sells its products in Sweden but has also elaborate presence in other international destinations including UK.
The brand delivers products to 31 markets and ships its products to 64 additional destinations worldwide. The brand is very much popular among the UK women and following are some of the popular products of Monki.
- Tops
- Jeans
- Dresses
- Knitwear
- Lifestyle Accessories
- Trousers and Shorts
- Home Products
- Gifts
- Footwear
- Undergarments
How to return Products to Monki
It’s easy to return your unwanted products to Monki. If you want to return a product, just fill out the return note that come with your order. Then repack the goods in original packaging and include the return note in it. Now, register your return with UPS and send the products back to Monki.
After arrival of your return package at the warehouse, your refund will be processed within 14 days and you will receive a confirmatory email. If you don’t get your refund amount within 14 days of sending your products, then contact the customer support team of Monki. For more information about Monki returns policy, click on this link https://www.monki.com/en/return-and-refund-policy.html