Massimo Dutti offers a considerate return policy for UK citizens. Though the customer will need to pay the return shipping charges but there is no return processing fee. According to Massimo Dutti’s return policy, a majority of the products can be returned within 30 days of the shipment confirmation date.

After 30 days, no return request will be entertained by Massimo Dutti. In addition, the following products can’t be refunded.

• Customized Products
• Tights and Undergarments
• Hosiery and Socks
• Unsealed Perfumes and Fragrances
• Pierced Jewelry like Earrings
• Swimwear with Open Hygiene Seals

The multinational fashion and lifestyle brand allows you to return your online order either in any of its stores or send them directly via post. For returning your unwanted products in the store, repack your goods in original packaging and then take them to any of the Massimo Dutti stores along with a valid proof of purchase.

If you want to return your online order via post, visit their website and create your Royal Mail return label. After creating the label print it and repack your returning items. Attach the label to the outer side of the return package and then take the goods to your nearest Royal Mail location.

It is necessary to retain postage proof until the final refund. Your return will be processed within a few days after the arrival of your return package at the Massimo Dutti location.

About Massimo Dutti

Massimo Dutti is a Spanish fashion and lifestyle brand that has business operations in many regions and countries of the world. Likewise other countries, the multinational brand also operates in the UK. The brand was founded in 1985 and initially, the brand sold men-only products. In 1995, the brand launched women’s apparel and other lifestyle products while in 2003, the brand expanded its product catalog by offering fashion and lifestyle products for boys and girls.

In 1991, the brand was acquired by the Inditex Group – the world’s largest apparel brand. The brand has physical stores as well as an e-commerce website for its UK customers. And following are the products of Massimo Dutti.

• Apparel for Men, Women, Boys, and Girls
• Footwear
• Cosmetics and Makeup
• Perfumes and Fragrances
• Accessories and Lifestyle Products
• Gifts
• Jewelry Items

How to return something to Massimo Dutti

You can return your unwanted goods either via post or in any of the Massimo Dutti stores. For returning your unwanted items in the Massimo Dutti store, repack the items in original packaging. Then take them to the original Massimo Dutti store along with a valid proof of purchase and the store staff will process your return.

Alternatively, you can send your unwanted goods via post. For returning your online order via post, repack them and attach the Royal Mail return label to the outer side of the box. Finally, send the return box to the fashion and lifestyle brand and retain the postage proof until the final refund. For more information about Massimo Dutti return policy, click on the link. https://www.massimodutti.com/gb/help.html#/returns