Joules offers a considerate returns policy for its UK customers. According to Joules returns policy, you can return unwanted items within 30 calendar days from the date of delivery. As per policy, you can’t exchange your online order via post but can exchange in your nearest Joules store. Moreover, you can also return your online order in any of the Joules’ stores and any of your store purchases via post. Though a majority of the products can be returned but the following items can’t be returned due to due to health and hygiene reasons.

• Toiletries
• Face Masks
• Swimwear
• Underwear
• Earrings

You can return your online purchases either in the store or via post. However, if you have purchased online or offline from Browns of York Concession, Jersey Concession, and Northallerton Concession then you cannot return such products in the store. For returning your online order, just take your unwanted products and purchase proof like parcel summary to your nearest or desired store. The store staff will process your refund.

The other method of returning is via post. It is to note that all of the returning items must be clean and in a resaleable condition with all tags intact. For post return, you have to raise a return by visiting the Joules website. For raising a return, you will need your order details.

After raising the return request, repack your return parcel and include the returns note inside the return parcel. Affix the returns label on the outer side of your box and head to your nearest post office. Keep your postage proof until you get a confirmation email from Joules.

It is to note that Joules will not reimburse any original delivery and return shipping charges. However, if you are returning a faulty item then Joules will be responsible for both delivery and return shipping charges. After getting your return parcel, Joules will process your refund within 10 working days.

About Joules

Joules was established in 1977, and over the years it has grown into one of the best fashion and lifestyle brands of the UK. In fact, Joules offers its products to a number of international destinations. The brand is very well-known in the UK and besides online store, it has also more than 115 physical stores in the UK.

The brand’s products are very popular among the UK customers and following are some of the popular products of Joules.

• Apparel Products
• Kids Products
• Homeware
• Bathroom items
• Pet Products
• Kitchen Products
• Gardening Products
• Gift Cards

How to Return Products to Joules

Returning Joules in-store items is simple and easy. Just take the goods along with a valid proof of purchase (parcel summary) to the Joules store and they will process your refund. And for returning your online order, raise the return by visiting the Joules website and repack your goods. Finally, post your return package via post. Joules will repay the original cost of the product within 10 working days from the date of receiving your parcel. For more information about Joules returns policy, click on this link, https://www.joules.com/exchanges-returns?icid=HomepageService2-_-Returns

Quick FAQs About Joules Returns

What is Joules Returns Policy for the UK?

According to Joules returns policy, you can return unwanted items within 30 calendar days from the date of delivery. As per policy, you can’t exchange your online order via post but can exchange in your nearest Joules store. For more information about Joules UK returns, please refer to the concerned section above.

How to return an item to Joules?

For returning your online order, raise the return by visiting the Joules website and repack your goods. Finally, post your return package via post.

How long do Joules return take?

Once your return parcel arrives at Joules warehouse, you will receive a confirmation email. Usually, 10 working days are required for crediting your refund amount to your bank.

Can I return anything bought online to the Joules store?

Yes, you can return online purchases to any of the Joules’ stores. For in-store returns, take your unwanted products along with a valid proof of purchase (parcel summary) to the Joules store and they will process your refund.

Can I return items purchased from a stockiest directly to Joules?

No, you can’t return any product purchased from a friend of Joules or a stockiest directly to Joules. In such case, you have to return your product to your stockiest. Usually, return address and instructions are provided by the stockiest when you purchase a product.