Free People offers a free returns policy for UK shoppers. According to the Free People returns policy, you can return a majority of the products within 30 days of the delivery date. As per policy, you can return a majority of the products but they must be in immaculate condition. Moreover, you can return swimwear and other intimate garments if they are unopened and their sanitary strips are intact.

You can return online order for a refund only and if you want to exchange an item then simply return your product for a refund and place a new order. Moreover, you can return in-store purchases in the store only. For an in-store return, take your goods along with a valid purchase proof to the original store.

And for returning an online order, log in to your Free People Account. Locate the ‘start a return’ tab in your order history. Then click the tab and choose the products, you wish to return. You will get your free return label. Either print your label or retrieve your QR code.

Now, repack your goods and take your return parcel to your nearest Royal Mail or Collect Plus drop-off location. Once your return parcel arrives at the warehouse, you will get Return Notification Email and after the email, your refund will be processed within 1-3 business days.

You can also send your package via any other recorded courier service if you want. But in this case, you’ll have to pay the return shipping charges.

About Free People

Free People was started in the U.S. in the 1970s, and soon after, it spread to other countries. It is a women-only fashion and lifestyle brand that is known for its bohemian style. The brand launched a dedicated UK website in 2012 and then launched a dedicated website for China in 2014.

The fashion and lifestyle online store sells high-quality bohemian clothes for women. Most UK girls and women prefer to shop from the Free People site and stores as it has become one of the favourite shopping destinations of the UK women’s populace. Following are some of the popular products of Free People.

• Apparel Products
• Jeans
• Activewear and Swimwear
• Intimate Garments
• Footwear
• Lifestyle Accessories
• Beauty and Cosmetics
• Wellness Products

How to return Products to Free People

The unique fashion brand not only sells high-quality fashion and lifestyle products in the UK but also ships around the world. Free People has the same return policy for the UK as well as international customers. If you are residing in the UK and want to return any online order to Free People, then you must first finish the online return process and generate your return label by signing in to your Free People Account.

Next, carefully pack your goods. After that, you have to send it to the brand using Royal Mail, Collect Plus, or any other recorded courier service. When your return package gets to the warehouse, you’ll get an email. After the arrival of the parcel at the warehouse, your refund will be processed within one to three business days, and you will get a full refund as per your original payment method. For more information about Free People Returns Policy, click on this link, https://www.freepeople.com/uk/help/returns-exchanges/

Quick FAQs About Free People Returns

What is the Free People Returns Policy for the UK?

According to the Free People returns policy, you can return a majority of the products within 30 days of the delivery date. As per policy, you can return a majority of the products but they must be in immaculate condition. For more information about Free People UK returns, please refer to the concerned section above.

What is the Free People Exchange policy for online orders?

Unlike returning for a refund, you can’t return an online product for an exchange. For an exchange of a product, you must send back the unwanted item within 30 days of the delivery date. Then place a new order on the website.

What is Free People return address?

Free People returns address is Free People Direct, Unit 3, Forli Strada, Alwalton Hill, PE7 3HH, United Kingdom

Can I return a product after 30 days to Free People?

Yes, you can still return your product if the standard 30-days period is over. But in this case, you will receive a Free People e-gift card instead of the refund amount.