Femme Luxe offers a comprehensive returns policy for UK Shoppers. According to Femme Luxe returns policy, any unwanted item can be returned within 14 days of the receipt date. However, the returning items must be in perfect and resaleable condition. Moreover, you can’t exchange any online order. If you want an exchange, then simply return your item and place a new order.
According to the policy, you can return a majority of the products but the following items can’t be returned.
- Worn or Washed Products
- Items stained with Fake tan or Makeup
- Beauty Products & Pierced Jewellery
- Underwear & Swimwear (if the hygiene seal isn’t intact)
- Shoes with Conspicuous Marks
For returning your products, just visit the website and click the ‘Create Return’ tab on the return page. Then choose the items you want to return and give your reason for return. Then repack your goods in a secure pack and send the pack using the prepaid returns label provided by Femme Luxe.
You can either use the Royal Mail service or InPost for sending back your package. You must keep your proof of postage until getting the refund amount. All returns are processed within 18 days after your return package arrives at Femme Luxe. After your refund is processed, you’ll get a confirmation email.
Lastly, you’ll have to pay for the shipping charges as Femme Luxe will deduct a fixed amount of 2.5 pounds in lieu of the prepaid return label.
About Femme Luxe
Femme Luxe is a women-only fashion and lifestyle brand that not only operates in the UK but also ships its products to several international destinations. The fast-fashion popular brand offers a range of products like high-quality tops, bottoms, loungewear, dresses, and much more. Following are some of the popular products of Femme Luxe.
- Women Clothing
- Dresses
- Tops & Bottoms
- Loungewear
- Beauty Products
- Jewelry Products
- Footwear
- Lifestyle Accessories
How to return Products to Femme Luxe
The clothing brand sells its high-quality clothes not only in the UK but also around the world. The brand’s return policy is the same for UK and international consumers.
If you want to process your return, then you must complete the online return process by visiting the website. After that, carefully wrap your package and send it to Femme Luxe through the Royal Mail or InPost. When your return package arrives at the warehouse, your refund will be processed within 28 days. For more information about Femme Luxe returns policy, visit this link, https://femmeluxe.co.uk/returns-overview
Quick FAQs About Femme Luxe Returns
What is the Femme Luxe Returns Policy for the UK?
According to Femme Luxe returns policy, any unwanted item can be returned within 14 days of the receipt date. However, the returning items must be in perfect and resaleable condition. For more information about Femme Luxe UK returns, please refer to the concerned section above.
Can I exchange Femme Luxe?
Unfortunately, Femme Luxe doesn’t allow you to exchange your online order and the only way to exchange is to place a new order and return the unwanted goods.
What is Femme Luxe return address?
Femme Luxe returns address is 12-14 Midland Street, Ardwick, Manchester, M12 6LB.
What are the return shipping charges of Femme Luxe?
Femme Luxe provides customers with a prepaid return label. You can use this prepaid return label for sending back your return parcel. And the brand will deduct a fixed amount of 2.50 pounds from your final refund amount instead of the prepaid return label.
Can I return Pierced Jewelry to Femme Luxe?
No, you can’t return Pierced Jewelry to Femme Luxe. In addition to Pierced Jewelry, you can’t return these products.
- Worn or Washed Products
- Items stained with Fake tan or Makeup
- Beauty Products
- Underwear & Swimwear (if the hygiene seal isn’t intact)
- Shoes with Conspicuous Marks