Unfortunately, B&M offers no exchange policy for items bought online but however, the variety store chain has a comprehensive returns policy for online orders. According to B&M returns policy, you can return unwanted items within 30 days of the receipt. Moreover, the following items can’t be returned.
- Personal Grooming Products
- Face Masks
- Protective Screens
- Cosmetics
- Intimate Clothing (if the hygiene seal is opened)
- Things that go bad quickly, like food and drinks.
- Mattresses, duvets, and pillows (if not in resaleable condition)
Moreover, you can’t return CDs, DVDs, or computer games, but you can exchange them within 30 days of buying them. Online-bought items can’t be returned in the stores and you will need to send them via any courier service to the variety store chain.
Products bought in-store can be returned to stores only. All of the returning items must be clean and in a resaleable condition with all tags intact. Take your goods to the store with a valid purchase proof and the store staff will be happy to process your refund.
Similarly, if you want to return an online order then you have to contact the customer care team of B & M. The customer care team will give you a return authorization number. After getting your return authorization number, repack your goods securely and affix your return authorization number to the outside of your return parcel. Now choose a recorded courier service for sending your return parcel to B&M.
You have to pay return shipping charges and you will be responsible for the goods till they reach to B & M warehouse. After getting your return parcel, B&M will process your refund within 10 working days.
About B & M
B&M, popular as B&M Bargains and the bigger B&M Home store, is a British chain of variety stores. The first B&M store opened in 1978. Since then, B&M has grown quickly. It now has 673 stores all over the UK. B&M is one of the biggest chains of stores in the UK that sells a wide range of goods all under one roof. Though you can’t buy a majority of B&M products online still you can get flowers and gardening products via its website.
The variety store chain has three websites. Their main website is, “bmstores.co.uk” while for flowers, they maintain “bmflowers.co.uk” and for gardening products, you can visit “bmgardenbuildings.co.uk.” Following are the most popular products of B&M.
- Home & Electricals
- Furniture
- Toys & Games
- Food & Drinks
- Pet Products
- Health & Beauty
- Baby Products
- Sports & Leisure
- Gift Cards
- Fresh Flowers
- Gardening Products
- Everyday Essentials
How to Return Products to B & M
Returning B&M in-store items is simple and easy. Just take the goods along with a valid proof of purchase to the B&M store and they will process your refund. And for returning your online order, contact the customer care team of the store chain and then follow the procedure for getting your refund. For more information about B&M returns policy, click on this link, https://www.bmstores.co.uk/returns-policy
Quick FAQs About B&M Returns Policy
What is B&M Returns Policy for the UK?
Unfortunately, B & M offers no exchange policy for items bought online but however, the variety store chain has a comprehensive returns policy for online orders. According to B & M returns policy, you can return unwanted items within 30 days of the receipt. Moreover, you have to bear return shipping charges. For more information about B&M UK returns, please refer to the concerned section above.
How to return an item to B&M?
For sending back online orders to B &M, contact B & M customer care team for getting your return authorization number. Now affix this return authorization number to the outside of your return parcel and send it off to B&M via any recorded courier service.
Can I cancel B&M online order?
Yes, you can cancel your online B&M order. But you have to cancel the order within one hour of placing it. Call customer care of B&M to cancel your online order.
Can I return anything bought online to the B&M store?
You can return only in-store purchases to B&M stores. If you have bought anything online, then you have to return the unwanted items via courier service.