Bershka offers both in-store and drop-off returns for online shopping. According to Bershka returns policy, you can return your unwanted goods within 30 days of the purchase. If you return your goods within 15 days of the purchase then it is completely free. On the other hand, if you return your unwanted goods after 15 and before 30 days of the purchase then you have to pay the return shipping fee. The return shipping fee is 3.95 pounds per return parcel.
After 30 days of the purchase, there will be no refund or exchange. A majority of the products are eligible for return but however, but the following items can’t be refunded or exchanged.
- Intimate Clothing Items like tights and socks
- Pierced Jewelry like earrings
- Head Accessories & headbands
- Personalised Items
The first return option i.e., in-store return is easy and always free. For in-store returns, just bring the unwanted goods and the receipt to any of the Bershka stores and you will get a refund as per the original payment method.
On the other hand, for a drop-off return, log in to your Bershka account and go to the returns section. Here complete the online return process and then carefully repackage your returning items. Finally, drop your return parcel at your desired drop-off location.
After your parcel arrives at the Bershka warehouse, the goods will be inspected. After approval, you will receive a confirmation that your refund is approved and will be credited to your account shortly.
About Bershka
Bershka is one of the biggest international clothing stores. It sells clothes in more than 70 markets and has more than 1000 physical stores across the globe. Bershka opened its first store in 1998, and now it has become a prominent name in the fashion and lifestyle industry.
It is still growing fast and is very popular with UK customers. Following are some of the popular products of Bershka.
- Apparel for Men & Women
- Lifestyle Accessories
- Jewelry Items
- Bags & Belts
How to Return Products to Bershka
If you want to return an item or a product purchased online from Bershka, then either take the item along with proof of purchase to the nearest Bershka Store. Or you can send your unwanted goods after completing the online returns process by logging in to your Bershka account. After the refund is approved, you’ll get a confirmation email, and you’ll get your money back shortly. For more information about Bershka returns policy, click on this link https://www.bershka.com/gb/shopping-guide.html?section=orders-returns
Quick FAQs About Bershka Returns Policy
What is Bershka returns policy for the UK?
According to Bershka returns policy, you can return your unwanted goods within 30 days of the purchase. If you return your goods within 15 days of the purchase then it is completely free. On the other hand, if you return your unwanted goods after 15 and before 30 days of the purchase then you have to pay the return shipping fee. For more information about Bershka UK returns, please refer to the concerned section above.
How to return items online to Bershka?
For a drop-off return, log in to your Bershka account and go to the returns section. Here complete the online return process and then carefully repackage your returning items. Finally, drop your return parcel at your desired drop-off location.
Is there any return fee for Bershka UK returns?
If you return your goods within 15 days of the purchase then it is completely free. On the other hand, if you return your unwanted goods after 15 and before 30 days of the purchase then you have to pay the return shipping fee. The return shipping fee is 3.95 pounds per return parcel.
Can I return products to Bershka Store?
Yes, you can return your online order in any of the Bershka stores. But you must return men’s items to the men’s store and women’s products to the women’s store.
Can I cancel my Bershka order?
Yes, you can cancel your Bershka order. To cancel your order, log in to ‘My Account’ and then search for the ‘Order History’ section for cancelling the order.