Rover offers a considerate returns policy for UK shoppers. According to Rover Returns policy, you can return any unwanted products to Rover within 60 days of receiving your order. Moreover, you can also exchange your item for another product within same time frame. However, the returning item must be in unused and new-like condition.
According to the Rover returns policy, a majority of the products are eligible for return but certain items like customized products cannot be returned as they are considered final sale. For initiating a return or exchange of your product, simply visit returns center of Rover and initiate your online return procedure. After completing your online return procedure, you will get a return label. Print the label and repack your items.
Now affix the return level on the outer side of your return parcel and post it off. When your returned items arrive at the Rover returns centre, they will undergo and inspection by the quality control team of Rover. If your products are found eligible for return then your refund will be posted in your account according to your original payment method. It is to note that a fixed fee of £6 will be deducted from your final refund in leu of return shipping charges.
If you have returned your product for a replacement then after arrival of your product, your new item will be dispatched to you. If your replacement is less costly than your original product, you will be paid back according to your original payment method. And if your new product is more costly than your original product, you will need to pay the difference.
About Rover
Rover is considered the world’s largest network of pet sitters and dog walkers. Rover provides the platform and necessary tools for neighborhood pet sitters and dog walkers to offer their pet-related services on its website and mobile app. Rover launched its website and app in 2011 for connecting dog and cat parents with pet sitters and dog walkers of their neighborhood.
The platform proved to be a success story and now Rover operates in the UK, USA, Canada, and Europe. In ten countries, Rover cover more than 24,000 neighborhoods. If anyone wants to start their pet sitter business then Rover is the best network and platform that can provide easy success. Besides pet sitting services, Rover also operate a store with a wide range of pet products. Following are some of the popular products and services of Rover.
- Walking Gear
- Toys
- Apparel Items
- Treats & Bowls
- Training & Behavior Solutions
- Beds & Blankets
- Tracking & Tech Products
- Crates & Carriers
- Grooming Supplies
- Supplements & Wellness
- Pet Sitting Services
- Dog Walkers
- Dogy Day Care
- Boarding
- Drop-in Visits
- House Sitting
How to return products to Rover
You can return your unwanted online order to Rover via post. For returning the unwanted products, repack them in original packaging with all tags attached. Then complete the online return process. Now, take them to your nearest drop-off location and post your return parcel. Remember to retain the postage proof until the refund amount appears in your account.
After the arrival of your package at the Rover warehouse, your refund will be processed. And after refund processing, your refund will appear in your account as per your original payment method. For more information about Rover returns policy, click on this link. https://store.rover.com/pages/returns-exchanges-policy-store