Peacocks offers a caring returns policy for UK shoppers. According to the Peacocks returns policy, you can return a majority of the products within 28 days of the order receipt date. As per policy, you have to inform Peacocks of your intention of return via online returns portal within 14 days of the order receipt date. Then you will have 14 more days for returning your goods. The countdown starts from the day, you have completed your online return procedure. So, you have a maximum of 28 days for returning your unwanted products to Peacocks.
Moreover, all the returning products must be in a resell-able condition with all original tags attached. Though a majority of the products can be returned but however, the following items are an exception as they are considered as final sale.
- Underwear, if hygiene seal is open
- Opened health & beauty products
- Pierced Products with open seals
- Swimwear, if the hygiene seal is open
- Gift cards
For initiating return procedure of online products, login the Peacocks returns portal. Complete the process as per given instructions. After you have completed the online return process, you will have 02 options for returning your products. The first one is to return the unwanted products to any of the Peacocks stores and the second is to return by post.
For returning in the store, take your unwanted products along with your dispatch note/returns paperwork and the store staff will either process your refund or will exchange the products as per your desire. However, if you have you made your purchase via PayPal, Apple pay, or Flexecash then the store staff will only offer an exchange in the store.
And for returning an online order via post fill the return documentation and repack your goods. Send your return package via a tracked and insured courier service. The return postage charges are the responsibility of the customer. Once your return parcel arrives at the warehouse, you will get your refund amount within 14 working days as per your original payment method.
If you have purchased from the Peacocks store and want to return any unwanted product then you have to take the goods to the store within 28 days of the purchase date. You should also bring a valid till receipt along with your goods. If you haven’t the till receipt, the store staff will not offer any exchange or refund.
About Peacocks
Peacocks was established in 1884 by Albert Frank selling anything and everything. With time the company grew and in 1940, Albert’s son, Harold, moved the company to its current home in Cardiff. Since, mid-1990s Peacocks focsued on fashion and lifestyle products.
Now, Peacocks is considered one of the best UK fashion and lifestyle retailers. Besides UK, the retail company also ships its products to many international destinations. Now, Peacocks has more than 400 stores all over the UK besides shipping its products to many European as well as other other countries. Here is a list of some popular products of Peacocks.
- Apparel Products for Men, Women, & Kids
- Jeans
- Activewear and Swimwear
- Intimate Garments
- Footwear
- Lifestyle Accessories
- Maternity wear
- Gifts
How to return Products to Peacocks
If you are residing in the UK and want to return any online order to Peacocks, then you must first finish the online return process and then repack your unwanted products. Place your return documentation in the parcel and send it back to Peacocks on the following address.
Peacocks Online Returns, Peacocks Distribution Centre
Heol Crochendy, Parc Nantgarw, CF15 7QT
After the arrival of the parcel at the Peacocks warehouse, your refund will be processed within 14 business days, and you will get a full refund as per your original payment method. You can also return for refund or exchange your online order in any of the Peacocks stores. And if you want to return or exchange your in-store purchases then take your goods along with a vaild till receipt to the store within 28 days of the purchase date. For more information about Peacocks Returns Policy, click on this link, https://www.peacocks.co.uk/returns-and-exchange