Runners need offers an exciting returns policy for UK customers. According to Runners need returns policy, you can return any unwanted items within 30 days of the purchase date. As per Runners need returns policy, most of the items can be returned, but you have to send them back in their original packaging with all of the tags intact. Moreover, the following products can’t be returned or exchanged.

• Food
• Gas
• Custom-fit ski boots
• PPE Climbing equipment (purchased/collected in-store)
• Helmets (purchased/collected in-store)
• Swimwear and Underwear (when their hygiene strips are removed)
• Headphones (when unboxed)

You can also exchange your product for another item in the store. However, you can’t exchange an online item. You must send such item and order for the new product. For Explore More customers, the return timeframe is 100 days.

If you want to return something you bought from the Runners Need website, then visit your Runners Need account and initiate your online return. After completing the online return formalities, repack your goods securely and attach the prepaid return label to the front side of your return parcel.

Now, either post your return package or return or exchange your product in any of the Runners Need stores. It is to be noted that PPE climbing equipment and all helmets purchased online or by phone can only be returned within 14 days of the receipt date.

Once your return package arrives at the Runners Need Warehouse, your goods will be inspected and after the approval, your return will be processed within 14 working days. You will get the refund amount according to your original payment method.

About Runners Need

Runners Need is a UK-based company that also operates internationally. The company specializes in selling running and related equipment. The company sells a variety of products like footwear, clothing, electronics, nutrition and supplements, and the like.

How to return Products to Runners Need

1. Initiate the online return process by visiting your Runners Need account.
2. Then repack your goods securely.
3. Then send the return package back to the Runners Need via mail or visit any Runners Need store in person.
4. For in-store returns, just take your goods along with valid purchase proof and the store staff will process your return.
5. You will receive your refund within 14 working days after the arrival of your return package at Runners Need Warehouse. For more information about Runners Need returns policy, visit https://help.runnersneed.com/hc/en-gb/categories/360000411780-Return-Refunds