Ray-Ban offers free returns for UK customers. According to Ray-Ban returns policy, you can return any item within 45 days of the purchase. However, if you have made a purchase between 06/11/23 until 26/12/23 then you have 60 days to return your product to Ray-Ban. You can only return products that you purchased from Ray-Ban official website.
If you have purchased a product from the authorized Ray-Ban retailer then you have to return the product to that particular retailer. According to the policy, all the returning items must be in their original packaging with all tags attached and all relevant accessories and user-guides, if any.
For returning your unwanted product to Ray-Ban, just visit ‘My Orders’ page and enter your email address that you used for the purchase. If you have paid via Apple Pay then enter your Apple ID. Follow the procedure for printing the pre-paid return label and return Authorization. You can also call customer support team of Ray-Ban and they will create the return label and authorization for you.
After getting the pre-paid return label and authorization, repack your product in the original packaging. Affix the return label on the outer side of the return package and post it off. If you have received a defective or incorrect item then you must contact the customer support team within 14 days of receiving the order and inform them about your problem. If you have received a defective or incorrect item, attach clear pictures including SKU code of the eyewear. You can either opt for replacement or refund.
Once your return parcel arrives at the warehouse, the product will be inspected. Then they will process your return. You will receive your refund amount within 15 working days as per your original payment method.
About Ray-Ban
Ray-Ban is a high-end brand of sunglasses and eyeglasses that sells its products in the UK and also ships its popular eyewear to other international destinations. The brand was established in the 1930s for manufacturing protective glasses for pilots initially. But in the 1950s, its eyewear products became popular commercially among a range of customers. With time, the brand evolved into a multinational giant Eyewear brand.
Eyewear products of Ray-Ban are very much popular among UK population. You can also sign or write your name on the glasses as the brand offers custom sunglasses and eyeglasses. The well-known brand also has authorized retailers and therefore its products are easily available across the UK. Following are some of the popular products of Ray-Ban.
- Sunglasses
- Prescription glasses
- Polarised lenses
- Lenses
- UV Protection
- Customised Eyewear Products
- Smart glasses
- Gift cards
- Accessories
- Eye Exam Services
How to Return Products to Ray-Ban
If you want to send back your unwanted products to Ray-Ban then you can send them within 45 days of the purchase. However, you will have 60 days for returning your products, if you have made a purchase between 06/11/23 until 26/12/23 according to Christmas Ray-Ban returns policy. It is to note that you must return the product in immaculate condition with all relevant accessories and user-guides.
Once your goods arrive at the warehouse, your refund will be processed as per your original payment method. Usually, the refund process can take up to 15 business days depending upon your original payment methods. For more information about Ray-Ban Returns Policy, visit https://www.ray-ban.com/uk/c/return-policy