Hush offers a free and easy returns policy for its UK customers. According to Hush returns policy, you have to send back your all price goods within 28 days. And if you want to return sale items then you can return them within 14 days. Any returning shipping charges will be paid by Hush. But all the returning goods must be in a perfect and resaleable condition with all security and safety tags intact.

As per policy, a majority of the products can be returned for refund or exchnage but however, the following items can’t be returned or exchanged.

• Earrings
• Knickers
• Perishable items
• Personalised Products
• Gift boxes

Besides returning for a refund, you can also return a product for an exchange within the stipulated timeframe. Moreover, you have to return only those purchases which you made from Hush official website. If you have purchased from John Lewis website then you have to return your goods to John Lewis.

For initiating a return, fill out the returns form on your dispatch note. You have to mention the returning product, reason of return, or whether you want an exchange.

Now, repack your goods securely and send them to Hush either via visiting drop-off location of your intended courier service or booking a home collection service. It is to note that for now, Hush offers only Royal Mail home collection service.

Once your order arrives at the Hush warehouse, your refund will be processed within 14 days. Please don’t contact Hush customer service team within 14 days of returning your return parcel. Hush also accepts return of items purchased via gift cards. But in case of gift cards, your credit will be refunded in the form of Hush gift card as gift cards can’t be returned for cash. Finally, if you want to return a faulty item then you must first contact the Hush customer support team before returning the faulty item.

About Hush

Hush is a fashion and lifestyle brand that sells women-only products. The brand products are not only popular in the UK but also ships them to other parts of the world. The brand was established by an Aussie woman, Mandy Watkins, around two decades ago. Since then the brand has grown significantly as it is known globally for its trendy products.

The brand sells a wide range of products and following are some of the popular products of Hush.

• Shirts & T-shirts
• Undergarments
• Dresses
• Activewears
• Footwear
• Accessories
• Gift boxes

How to return Products to Hush

For Hush return, you must first complete the returns form on your dispatch note. Then repack your goods and peel off the pre-paid returns label. Stick the label onto your parcel and send your package to Hush. Always ask for postage proof as Hush will not be responsible for any lost product/package. You will get an email as soon as your return is proccessed. Usually, this process takes 14 days. For more information about Hush returns policy, click on this link, https://www.hush-uk.com/customer-services/faq.html#returns

Quick FAQs About Hush Returns Policy

What is Hush returns policy for the UK?

According to Hush returns policy, you have to send back your all price goods within 28 days. And if you want to return sale items then you can return them within 14 days. For more information about Hush UK returns, please refer to the concerned section above.

How to return Something to Hush?

For Hush return, you must first complete the returns form on your dispatch note. Then repack your goods and peel off the pre-paid returns label. Stick the label onto your parcel and send your package to Hush. Always ask for postage proof as Hush will not be responsible for any lost product/package.

Is there any return or exchange fee for Hush?

No, there is no return or exchange fee for Hush. Hush return and exchange are completely free as the brand doesn’t deduct any return or exchange processing fee. Moreover, the return shipping charges are also paid by Hush.

I have lost my Hush returns form?

If you have lost your Hush returns form then still you can return your goods for both refund or exchange. Just include a note containing your email address, order number, and details of returning products within your return parcel.

Can I return multiple orders in a single package?

Yes, you can return multiple orders to Hush in the same return package. But don’t forget to include all relevant paperwork and order numbers in your return parcel.