Dell offers a comprehensive returns policy for its UK shoppers. According to Dell returns policy, you can return almost every hardware and software product within 14 days. However, your returning hardware must be unused and in original condition while returning software must be sealed.
Almost every product is eligible for return. You can return unused hardware products within 14 days of the delivery while sealed software can be returned within 14 days of the receipt.
For returning your hardware or software product, you must first visit Dell’s official website and initiate a returns request. Then complete the online returns procedure and fill in the returns label that comes with your order. If you haven’t one then you can get one by contacting the customer support team of Dell. Now repack your goods in original packaging and send the package with an affixed returns label to Dell via any of the recorded courier services of your choice.
Generally, the refund process will take up to 10 days. Within 10 days, the refund amount will appear in your account. Dell will refund your amount as per your original payment method.
About Dell
Dell is an international technology company that has a presence across many regions and countries of the globe. Likewise other countries, Dell has also business operations in the UK. In 1984, Michael Dell founded the company and now it has become the third largest PC provider company. The other two biggest PC companies are HP and Lenovo.
Dell has both physical and online stores in the UK and offers the following IT-related products to UK citizens.
- Desktop PCs
- Laptops
- Tablets
- Workstations
- Computer and related Accessories
- Computer Peripherals
- Smart Devices
- Software and IT Solutions
How to return something to Dell
You can return any of the unwanted hardware goods or sealed software products to Dell via post. For returning your items, repack the items in original packaging and fill out the returns label. But first, complete the online returns procedure. Finally, take your return parcel to your nearest tracked courier service and send it to Dell.
Usually, the refund amount will appear in your bank account within 10 days and you will get the refund amount according to your original payment method. For more information about Dell returns policy, click on the link. https://www.dell.com/support/order-status/en-uk/order-support