Charlotte Tilbury offers a free returns policy for its UK customers. According to Charlotte Tilbury returns policy, almost every product bought from CharlotteTilbury.com can be returned within 30 days of the purchase but the product must be in immaculate condition.
However, the following items can’t be returned.
- Engraved Items
- Items bought from any other retailer
- For ‘all bundle’ or ‘build your own beauty kit’ purchases, the individual products can’t be returned separately
If you want to return your Charlotte Tilbury products then visit the brand’s website and enter your email address and order number. Then complete the online returns process and choose your preferred courier service. It is important to note that if you are returning your order in your own box or bag (other than the original box) then you need to enclose a note (having your full name, email address, and order number) in the return package.
Now send the return package via your selected courier service and retain postage proof until you get your refund amount. Once your parcel arrives at the warehouse, you will receive a confirmatory email. After receiving the confirmatory email, your refund amount will show up in your account within 21 working days.
About Charlotte Tilbury
Charlotte Tilbury is one of the popular makeup and cosmetics brands that originated in the UK. The beauty brand sells high-end makeup and other grooming products. Besides, selling products, Charlotte Tilbury also offers consultation services and makeup master classes. On your first order, you can get a 10% discount, and with Klarna, you can buy now and pay later.
Following are some of the popular products of Charlotte Tilbury.
- Skincare Products
- Cosmetics & Makeup
- Beauty Tech Products
- Gifts
How to return Products to Charlotte Tilbury
If you want to return something to Charlotte Tilbury, then you must complete the online return process on the website. After that, carefully wrap your package and send it to Charlotte Tilbury via your selected courier service. Once your return package gets to the warehouse, you’ll get an email, and within 21 business days, your refund amount will show up in your bank account. For more information about Charlotte Tilbury returns policy, click on this link, https://www.charlottetilbury.com/uk/help/returns
Quick FAQs About Charlotte Tilbury Returns
What is Charlotte Tilbury returns policy for the UK?
According to Charlotte Tilbury returns policy, almost every product bought from CharlotteTilbury.com can be returned within 30 days of the purchase but the product must be in immaculate condition. For more information about Charlotte Tilbury UK returns, please refer to the concerned section above.
Is Charlotte Tilbury offer free returns?
Yes, Charlotte Tilbury returns is completely free as the brand doesn’t charge any return processing fee.
Who is the owner of Charlotte Tilbury?
Charlotte Tilbury Beauty Ltd is owned by a British makeup artist Charlotte Tilbury. The company was established in 2013.
How long it takes for Charlotte Tilbury to process the refund?
After the arrival of your parcel at the Charlotte Tilbury warehouse, you will be notified via email and after the email, your refund amount will be credited to your bank account within 21 business days.