Carphone Warehouse offers an elaborate returns policy for its UK shoppers. According to the Carphone warehouse returns policy, the returning items must be sent back within 14 days of the delivery. You can also exchange or upgrade your product within this timeframe.
Moreover, the returning items may be preferably returned in their original packaging with all associated accessories. Besides, the following items can’t be returned or exchanged.
- Top-ups
- Digital downloads
- Apps
- Headphones (if opened)
All other items can be returned within 14 days of delivery either in any of the Carphone warehouse stores or by post. For an in-store return, repack your goods in the original packaging and show up in any of the nearest stores along with the following.
- Your product is in its original condition and packaging.
- All the accessories and other content that came with the product.
- Proof of purchase.
- Any free gifts that came with the product.
The store staff will inspect your goods and process your refund. Alternatively, if you want to send your products via post then call to Carphone warehouse on 0800 049 6250 to check whether your product is eligible for a return. If found eligible, the company will send you a DPD returns label via email.
Print the label and stick it to your return package and send it to the company through the DPD. Keep your proof of postage until you get your refund amount. The company will pay for the return shipping costs and the refund amount will be credited to your account within 28 days.
About Carphone Warehouse
We live in the age of information, where quick communication is key to success. We need fast and reliable ways to talk to each other and thanks to technology companies like Carphone Warehouse that provide us affordable tech products. Carphone Warehouse is one such company that sells communication and other technology products.
The business started out in 1989, and since then, it has grown exponentially. Carphone Warehouse has more than 1100 stores in the UK and Ireland and the following are its most popular products.
- Android Phones
- iPhones
- Computing Devices
- SIM Only
- Digital Downloads
- Apps
- Top-ups
How to return Products to Carphone Warehouse
If you want to return your products then you must send the package within 14 days of the delivery. But before sending your goods, call the customer service team of the company and receive your free returns label. After your post your return package, they will send you two emails, one while your package is in transit and the other when it arrives at one of their warehouses.
Alternatively, you can also return your unwanted goods to any of your nearest Carphone warehouse stores. In general, credit card refunds take 10 days, while check refunds can take up to 28 days. For more information about Carphone returns policy, click on this link, https://selfhelp.carphonewarehouse.com/SelfHelp/request.do?view()=c{1ff75c90-bcb9-11de-e56d-000000000000}
Quick FAQs About Carphone Warehouse Returns
What is the Carphone warehouse returns policy for the UK?
According to the Carphone warehouse returns policy, the returning items must be sent back within 14 days of the delivery. You can also exchange or upgrade your product within this timeframe. For more information about Carphone Warehouse UK returns, please refer to the concerned section above.
How do I return my Carphone Warehouse order?
If you want to return your Carphone warehouse products then you must send the package within 14 days of the delivery. But before sending your goods, call the customer service team of the company and receive your free returns label.
How to get Carphone Warehouse returns label?
If you want to return your Carphone warehouse product then you must first contact the customer services team of the company and if your products are eligible for a return then the company will send you to return label via email.
Can I return the online order to the Carphone warehouse store?
You can return your online order to your nearest Carphone warehouse store but must have all the following for processing of your refund.
- Your product is in its original condition and packaging.
- All the accessories and other content that came with the product.
- Proof of purchase.
- Any free gifts that came with the product.
Does Carphone warehouse do free returns?
Yes, Carphone warehouse returns are completely free. Even return shipping fees are also paid by the company.