Missy Empire offers a considerate returns policy for UK shoppers. According to Missy Empire returns policy, you can return unwanted products within 28 days. If you have return the products within 14 days, you will get a full refund. But if you have returned your goods after 14 days and earlier than 28th day then you will get a store credit. The store credit has an expiry date of 1 year. You can use your store credit within 365 days for more shopping.
In case, you want to exchange then you will get a store credit which you can use for purchasing your desired product. Though a majority of the products can be returned or exchanged but the following items are considered as final sale and they can’t be returned or exchanged.
- Beauty Products
- Cosmetics
- Lenses
- Stick on Bras
- Swimwear & Underwear (if hygiene seals are broken)
Moreover, the returning items must be in a perfect condition with all tags and labels attached. In addition, you must try shoes indoors as shoes with dirt or any other obvious marks can’t be returned or exchanged.
If you want to return your Missy Empire online order then fill out the returns form that comes with your order. After filling out the form, repack your goods and place the returns form in it. Now, create your Royal Mail pre-paid returns label on the website. You can either print the label at home or can print it at Royal Mail location.
After getting the label, affix it to outer front side of your return parcel. Now send the return package via Royal Mail and keep the postage proof until you get the refund. If you are sending back the package by Royal Mail then a fixed fee of 2.49 pounds per parcel will be deducted from your refund amount as return shipping fee.
You can also use your own courier service. But it is recommended to use a recorded courier service as Missy Empire will not be responsible for any in-transit loss or damage. In case, you are using your own courier service then send your parcel on the following postal address.
MISSY EMPIRE RETURNS, 59 KNOWSLEY STREET,
CHEETHAM HILL, MANCHESTER, M8 8JF.
Once your parcel arrives at the warehouse, your goods will be inspected and after the approval, you will receive your refund amount as per your original payment method within 14 working days.
About Missy Empire
In 2015, Missy Empire came out as a fast-fashion brand for women. Now, it has become the fast-fashion brand of the UK. In addition to the UK, the brand also ships its products to other international destinations.
Missy Empire aims to empower women by the power of clothes and therefore, the fast-fashion brand is very popular among the UK women. The brand sells a range of fashion and lifestyle products and following are some of the popular products of Missy Empire.
- Clothing Items
- Dresses
- Gym Tops and Bottoms
- Lifestyle Accessories
- Footwear
- Beachwear
- Swimwear
How to return Products to Missy Empire
If you want to return any unwanted product to the Missy Empire, then you must fill out the returns form and then create Royal Mail returns label or use your own courier. After getting the label, repack the goods, include the return form in it and send the parcel back to the Missy Empire. It is to note that the item must be unworn and in a re-saleable condition. You will have to pay the return shipping charges. But if you are returning a faulty product then the brand will pay the return shipping charges. Once your package gets to Missy Empire warehouse, your refund will be processed within 14 business days as per your original payment method. For more information about Missy Empire returns policy, click on this link, https://www.missyempire.com/pages/simple-returns