Arket offers an easy and free returns policy for its UK customers. According to Arket returns policy, you have to return the unwanted items within 30 calendar days of the purchase. Though you can return almost every product, however, certain products can’t be returned. These products include
- Pierced Jewelry
- Soiled / Washed Products
- Swimwear briefs and Swimsuits (if their sanitary strip is opened)
- Face Masks
- Underwear briefs
For returning products, you need to fill out the return label/form that came with your package. If you have lost your return form then you can create another by visiting the Arket website. After filling out the label, place it in the package you’re sending back. Now, repack your returning goods securely. You can use any of the following methods for returning your package.
Royal Mail: Standard Delivery Orders can be returned either via Royal Mail or Evri. For sending your return parcel via Royal Mail, register your return by visiting the Royal Mail return portal. After completing the process of the return portal, you will have two options – either order a home collection or take your parcel to the nearest Royal Mail drop-off location. Choose the one that suits you.
Evri: You can also return your unwanted standard delivery products via Evri. For returning your goods via Evri, repack your unwanted items securely and take the return parcel to the nearest Evri location. Evri will give you a drop-off receipt. Also, you can order an Evri home collection by visiting Evri or Arket website.
UPS: UPS return is only available for Express Home Delivery. For sending your goods via UPS, log in to the brand’s returns portal. Complete the process mentioned in the returns portal and take your return parcel to the nearest UPS drop-off location. Alternatively, you can also order a UPS home pick-up.
After your return package arrives at the Arket warehouse, you’ll get your refund amount within 14 business days. If you don’t get the amount after 14 days then contact the customer service team of the brand.
About Arket
Arket is a modern-day destination for high-quality clothes, accessories, and home products. Arket not only has business presence in the UK but also has a presence in most of Europe. The store sells clothes, shoes, and other fashion accessories for men, women, and children. In addition, the store has recently launched a vegetarian Café.
Arket has both an online e-commerce website and many offline stores across the UK. Following are some of the important products of Arket.
- Apparel for men, women, and children
- Baby Products
- Home Products
- Recipes
- Ornaments and Lifestyle Accessories
- Gift & Gift Ideas
How to return Products to Arket
It’s simple and free to return unwanted products to Arket. Even the online order can be returned to any of the Arket stores in the UK. For an in-store return, visit the nearest Arket store along with your returning goods and E-receipt or Delivery note. The store staff will refund you as per your original payment method.
And if you want to return an item via post, then fill out the label and repack the goods. Then use any of the above methods for sending back your return parcel to Arket. For more information about Arket returns policy, click on this link https://www.arket.com/en/customer-service/return-and-refund-policy.html
Quick FAQs About Arket Returns
What is Arket Returns Policy for the UK?
Arket offers free and easy returns policy for UK customers. You can return unwanted or faulty products within 30 days of the purchase. Though a majority of the products are eligible for return but certain restrictions apply. For more information about Arket UK returns, please refer to the concerned section above.
How to return items online to Arket?
You can use any of the following three methods for returning your goods online.
Royal Mail: Standard Delivery Orders can be returned either via Royal Mail or Evri. For sending your return parcel via Royal Mail, register your return by visiting the Royal Mail return portal. After completing the process of the return portal, you will have two options – either order a home collection or take your parcel to the nearest Royal Mail drop-off location. Choose the one that suits you.
Evri: You can also return your unwanted standard delivery products via Evri. For returning your goods via Evri, repack your unwanted items securely and take the return parcel to the nearest Evri location. Evri will give you a drop-off receipt. Also, you can order an Evri home collection by visiting Evri or Arket website.
UPS: UPS return is only available for Express Home Delivery. For sending your goods via UPS, log in to the brand’s returns portal. Complete the process mentioned in the returns portal and take your return parcel to the nearest UPS drop-off location. Alternatively, you can also order a UPS home pick-up.
Is there any return fee for Arket?
No, Arket return is completely free as the brand doesn’t deduct any return processing fee.
How I can get a new Arket return form?
Generally, a return label/form comes with your order. But if you have lost the label then you can create a new return label by visiting the Arket website.
Can I return the online order to Arket Store in the UK?
Yes, you can return any online order in any of the Arket stores in the UK. Just take your goods along with E-receipt or delivery note to the Arket Store and the store staff will refund you as per your original payment method.