Herbal Living UK offers a simple returns policy for its UK customers. You can return all or part of your order within 30 days of receipt. However, your returning goods must be unused and in original packaging. You can return gift items for store credit up to 90 days after the delivery.
After 30 days, Herbal Living UK will not refund any of your goods. In addition, the following items can’t be refunded.
- Perishable goods like food, flowers, newspapers, and magazines
- Intimate/Personal hygiene Items
- Sanitary Goods
- Hazardous Materials
- Flammable Liquids or Gases
- Gift Cards
- Downloadable Products
- Some Personal Care Products
- General Sale Items
If you have purchased an item with your Herbal Living UK membership at a discounted price then such items are eligible for a full refund. Besides the items mentioned above, the following products are eligible for a partial refund.
- Books with Obvious Signs of Use
- Any damaged item or incomplete order
- Opened CD, DVD, VHS tape, Software, Video Game, Cassette Tape, or Vinyl Records
- Any item delivered after 30 days of the delivery
For returning your goods you have to contact Herbal Living UK and then fill out the form provided on the website for initiating the return process. After filling out the form, repack your goods in original packaging and then take them to any of your nearest courier services. The return address will vary according to the reason for the return.
Generally, it is recommended to use a tracked courier service and retain your postage proof until the final refund. Herbal Living UK is not responsible for any lost item and you have to bear the return shipping expenses.
Once your return parcel arrives at the Herbal Living UK location then you will be notified via email. After the arrival of your parcel, they will inspect your goods and if your items are eligible for a refund then you will receive another confirmatory email. Within a few working days, the refund amount will appear in your account.
About Herbal Living UK
Herbal Living UK is a British retailer offering local products to UK citizens at an incredibly discounted price. You can enjoy up to 35% off Products manufactured in the UK if you have Herbal Living UK membership. Also, you will get instant and free access to its amazing library.
The library has dozens of health, fitness, and wellness video courses that you can try at home. Following are some of the popular products of Herbal Living UK.
- Herbal Food Supplements
- Bath Products
- CBD Products
- Sanitary Products
- Essential Oils
- Personal Care Products
- Training Plans
- Yoga Lessons
- Workout Courses
- CDs, DVDs, Software products, and Vinyl Records
- eBooks and Magazines
- Gifts
- Gift Cards
How to return something to Herbal Living UK
You can return your goods via post within 30 days of the delivery. For returning contact Herbal Living UK and then fill out the form provided on their website. After this repack your items carefully in original packaging and then send them to the retailer via any tracked courier service. After inspecting your goods, they will refund your amount as per your original payment method within a few working days.
Herbal Living UK also offers exchange for damaged or defective items. If you want to exchange your defective product then fill out the form provided on the website and follow the same procedure. If you don’t receive your refund then contact your bank or credit card company and if still the issue persists then reach out to the customer support team of Herbal Living UK. For more information about Herbal Living UK returns policy, click on the link https://www.herbal-living.co.uk/returns-policy/